Emergency data gateway device

A system for processing emergency call data, the system comprising a memory and processing circuitry, the processing circuitry configured to:

• receive a first data message comprising first emergency call data, the first data message associated with a first emergency call being handled by call handling equipment (CHE), the first data message formatted according to one of a plurality of data output formats;
• compare the first data message to the plurality of data output formats;
• determine, based on the comparison of the first data message to the plurality of data output formats, an output format of the first data message;
• access, from the memory, parsing instructions for parsing data messages in the determined output format;
• and
• parse a second data message comprising second emergency call data according to the parsing instructions, the second data message associated with a second emergency call being handled by the CHE.

A method for processing emergency call data comprising:

• receiving a data message output by call handling equipment (CHE), the data message comprising emergency call data and formatted according to a first data output format of a plurality of data output formats, the data message associated with an emergency call being handled by the CHE;
• parsing the data message according to parsing instructions for parsing data messages in the first data output format to extract at least a portion of the emergency call data;
• formatting the extracted emergency call data according to a data format used by a cloud-based processing system;
• and
• providing a user interface comprising at least a portion of the formatted emergency call data.

A method for processing emergency call data comprising:

• receiving, at a server, from a device coupled to call handling equipment (CHE), a plurality of data messages comprising emergency call data, the emergency call data received at the device from the CHE, and each of the plurality of data messages associated with one of a plurality of emergency calls being handled by the CHE;
• parsing, at the server, the plurality of data messages to extract the emergency call data from each of the plurality of data messages;
• and
• providing a user interface comprising at least a portion of the emergency call data, the user interface providing at least a phone number and a location associated with the emergency call.