Monitoring derived requirements for devices and services
AssigneeInternational Business Machines Corporation
InventorsSarbajit K. Rakshit, Martin G. Keen, James E. Bostick, John M. Ganci, Jr.
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Abstract
A computer device determines requirements of a particular device/service by analyzing designated electronic communications. The computer device then monitors performance of the device/service over a period of time to determine performance of the device/service in meeting those derived requirements. An output regarding the performance of the device/service in meeting those requirements is then generated.
Claims20
A method comprising:
- retrieving from a personalized user requirements repository, by a computer device, personalized user requirements of a user for a device/service, wherein the personalized user requirements of the user are derived using cognitive analysis of unstructured electronic communications corresponding to the user;
- determining, by the computer device, that the device/service is in a situation where monitoring a performance of the device/service is appropriate;
- monitoring, by the computer device, the performance of the device/service over a period of time to determine performance of the device/service in meeting the personalized user requirements;
- and
- automatically generating an output regarding the performance of the device/service in meeting the personalized user requirements.
A computer program product, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a computing device to cause the computing device to:
- derive personalized user requirements of a user for a device/service using cognitive analysis of unstructured electronic communications corresponding to the user;
- store the personalized user requirements of the user in a personalized user requirements repository;
- determine that the device/service is in a situation where monitoring a performance of the device/service is appropriate;
- monitor the performance of the device/service over a period of time to determine performance of the device/service in meeting the personalized user requirements;
- and
- automatically generate an output regarding the performance of the device/service in meeting the personalized user requirements.
A system comprising:
- a processor, a computer readable memory, and a computer readable storage medium located in a computer device;
- program instructions to determine personalized user requirements of a user for a device/service, wherein the determining includes program instructions to derive the personalized user requirements using cognitive analysis of unstructured electronic communications corresponding to the user;
- program instructions to determine metrics for measuring performance of the device/service in meeting the personalized user requirements;
- program instructions to determine that the device/service is in a location where monitoring the performance of the device/service is appropriate, based on the cognitive analysis;
- and
- program instructions to monitor the performance of the device/service, using the metrics, over a period of time to determine whether the device/service satisfies the personalized user requirements,
- wherein the program instructions are stored on the computer readable storage medium for execution by the processor via the computer readable memory.
Dependencies are inferred from the claim text.