Instant messaging robot to provide product information

One or more non-transitory machine readable media storing instructions thereon that when executed by a processor, cause the processor to perform a method comprising:

• receiving, at a client device, a request in a human language, wherein the request is for the retrieval of stored information over a network;
• transmitting, to a computing server, a communication comprising natural language data that is determined from the human language, the natural language data representing the request received at the client device, wherein the natural language data is converted into a machine language that is understood by the computing server, and wherein the request is transmitted during a dialogue between the computing server and the client device;
• receiving, from the computing server, the stored information, wherein the stored information has been identified from a database by the computing server based on the machine language, and wherein the stored information is identified based on a location, the location being provided to the computing server within a user input during the dialogue;
• and
• outputting a response at an output device of the client device, the response comprising the stored information received from the computing server.

A system comprising:

• at least one processor;
• and
• one or more non-transitory machine readable media storing instructions thereon that when executed by a processor, cause the processor to perform a method comprising:
• receiving a communication transmitted from a client device, the communication including natural language data that is determined from human language, the natural language data representing a request received from the client device, wherein the natural language data has been converted into a machine language, and wherein the request is for a retrieval of stored information, the request received during a dialogue with the client device;
• identifying, based on at least the request in the machine language, the stored information from a database, wherein the stored information is identified based on a location, the location being identified from within a user input received from the client device during the dialogue;
• converting the stored information identified from the database into a response to the communication;
• and
• transmitting the response to the client device, wherein the client device to outputs the response.