Crowdsourced prevention or reduction of dissemination of selected content in a social media platform

A computer-implemented method, comprising:

• selecting, by a system operatively coupled to a processor, multiple reviewer accounts based at least on one or more selection criteria corresponding to a first user account in a social media platform, wherein the multiple reviewer accounts are selected to evaluate presence of offensive digital content in the social media platform directed to the user first account, and the one or more selection criteria comprises the at least one of reviewer account of the multiple reviewer accounts has membership in an advocacy group associated with a defined type of offensive conduct;
• providing, by the system, portions of digital content directed to the first user account to respective reviewer accounts of the multiple reviewer accounts;
• receiving, by the system, from the respective reviewer accounts, rating information indicative of ratings for the portions of the digital content, wherein a first rating of the ratings classifies a first portion of the portions of the digital content as one of offensive content or non-offensive content;
• and
• in response to determining that the first portion is classified as offensive content, implementing, by the system, an exception handling process to resolve a presence of the offensive content in the social media platform, wherein the exception handling process sends customized sensitivity training content to a second user account that originated the first portion of the digital content, and wherein customized sensitivity training content comprises an edited version of the first portion of the digital content that would be classified as non-offensive content.

A computer program product for providing a crowdsourced solution to remove offensive digital content from a social media user account, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to:

• select, by the processor, multiple reviewer accounts based at least on one or more selection criteria corresponding to a first user account in a social media platform, wherein the multiple reviewer accounts are selected to evaluate presence of the offensive digital content in the social media platform directed to the first user account, and the one or more selection criteria comprises the at least one of reviewer account of the multiple reviewer accounts has membership in an advocacy group associated with a defined type of offensive conduct;
• provide, by the processor, portions of digital content directed to the first user account to respective reviewer accounts of the multiple reviewer accounts;
• receive, by the processor, from the respective reviewer accounts, rating information indicative of ratings for the portions of the digital content, wherein a first rating of the ratings classifies a first portion of the portions of the digital content as one of offensive content or non-offensive content;
• and
• in response to a determination that the first portion is classified as offensive content, implement, by the processor, an exception handling process to resolve a presence of the offensive content in the social media platform, wherein the exception handling process sends customized sensitivity training content to a second user account that originated the first portion of the digital content, and wherein customized sensitivity training content comprises an edited version of the first portion of the digital content that would be classified as non-offensive content.