Detecting and handling new process scenarios for robotic processes

A computer system comprising a processor and memory, wherein the processor and the memory in combination are operable to implement a method comprising:

• initiating monitoring of user interface (UI) activity in a plurality of user environments in which a user-executed process is performed, wherein the user-executed process is defined in a stored instruction set that identifies a plurality of steps of the user-executed process, and wherein the plurality of user environments comprise a first environment operated by a human worker and a second environment operated by a bot;
• responsive to the initiating, detecting a new process scenario for the user-executed process, the new process scenario comprising a UI change in at least one of the plurality of user environments, the detecting comprising:
• comparing real-time UI activity data from at least one user environment of the plurality of user environments to UI data associated with the plurality of steps of the user-executed process;
• matching the real-time UI activity data to a step of the user-executed process;
• and
• responsive to the matching, determining that a UI for the step has changed;
• determining new bot logic for the new process scenario;
• and
• causing the bot to implement the new bot logic.

A computer-program product comprising a non-transitory computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:

• initiating monitoring of user interface (UI) activity in a plurality of user environments in which a user-executed process is performed, wherein the user-executed process is defined in a stored instruction set that identifies a plurality of steps of the user-executed process, and wherein the plurality of user environments comprise a first environment operated by a human worker and a second environment operated by a bot;
• responsive to the initiating, detecting a new process scenario for the user-executed process, the new process scenario comprising a UI change in at least one of the plurality of user environments, the detecting comprising:
• comparing real-time UI activity data from at least one user environment of the plurality of user environments to UI data associated with the plurality of steps of the user-executed process;
• matching the real-time UI activity data to a step of the user-executed process;
• and
• responsive to the matching, determining that a UI for the step has changed;
• determining new bot logic for the new process scenario;
• and
• causing the bot to implement the new bot logic.

A method of real-time process monitoring, the method comprising, by a computer system:

• initiating monitoring of user interface (UI) activity in a plurality of user environments in which a user-executed process is performed, wherein the user-executed process is defined in a stored instruction set that identifies a plurality of steps of the user-executed process, and wherein the plurality of user environments comprise a first environment operated by a human worker and a second environment operated by a bot;
• responsive to the initiating, detecting a new process scenario for the user-executed process, the new process scenario comprising a relocation of a data field within a UI in at least one of the plurality of user environments;
• determining new bot logic for the new process scenario, the determining comprising updating the stored instruction set to indicate a new location of the data field;
• and
• causing the bot to implement the new bot logic.