Information processing apparatus, information processing system, control method, and program

An information processing system comprising:

• an information processing apparatus;
• and
• a mobile terminal,
• wherein the mobile terminal transmits a shelf rack image, in which a product shelf rack is captured by a camera, to the information processing apparatus,
• wherein the information processing apparatus comprises:
• at least one memory configured to store instructions;
• and
• at least one processor configured to execute the instructions to:
• receive the shelf rack image, perform image analysis on the shelf rack image, and generate actual display information representing a display situation of a particular product on the product shelf rack,
• perform a comparison of the actual display information with reference display information representing a reference for display of each product on the product shelf rack, and generate comparison information representing a result of the comparison, and
• generate a result image representing a non-compliant product which does not match the reference for display of each product on the product shelf rack indicated in the reference display information, and transmits the result image to the mobile terminal, and
• wherein the mobile terminal receives the result image and displays the result image on a display apparatus,
• wherein the at least one processor is further configured to execute the instructions to compute a match rate representing a degree at which the display situation of the particular product matches the reference for display of each product on the product shelf rack indicated in the reference display information, and cause the match rate to be included in the comparison information,
• wherein the match rate is at least one of values which are computed by any of:
• dividing a number of products which are displayed on the product shelf rack and which matches the reference for display of each product on the product shelf rack indicated in the reference display information by a total number of products which should be displayed on the product shelf rack, and
• dividing a number of products which are displayed in the store and which match the reference for display of each product on the product shelf rack indicated in the reference display information by a total number of products to be displayed in the store.

A control method executed by a computer, the control method comprising:

• performing image analysis on a shelf rack image in which a product shelf rack is captured by a camera, and generating actual display information representing a display situation of a particular product on the product shelf rack;
• performing a comparison of the actual display information with reference display information representing a reference for display of each product on the product shelf rack, and generating comparison information representing a result of the comparison;
• and
• computing a match rate representing a degree at which the display situation of the particular product matches the reference for display of each product on the product shelf rack indicated in the reference display information, and cause the match rate to be included in the comparison information,
• wherein the match rate is at least one of values which are computed by any of:
• dividing a number of products which are displayed on the product shelf rack and which matches the reference for display of each product on the product shelf rack indicated in the reference display information by a total number of products which should be displayed on the product shelf rack, and
• dividing a number of products which are displayed in the store and which match the reference for display of each product on the product shelf rack indicated in the reference display information by a total number of products to be displayed in the store.