Structured response summarization of electronic messages

A computing device, comprising:

• one or more processors executing a communication application for a first user;
• and
• a non-transitory computer-readable storage medium having a plurality of instructions stored thereon, which, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
• receiving a plurality of messages corresponding to a communication session in the communication application between a plurality of users, wherein the plurality of messages includes a structured question candidate;
• determining, by a structured question model trained to evaluate messages and to identify a structured question, whether:
• the structured question candidate is a structured question based, at least in part, on the structured question candidate including one or more words indicative of the limited set of predetermined options for possible answers and a total number of the possible answers being fewer than a threshold, wherein the limited set of predetermined options are user-selectable, and
• the structured question candidate is excluded from classification as a structured question based, at least in part, on the structured question candidate including no words that are indicative of any of a limited category, set of items, or set of options;
• and
• in response to determining that the structured question candidate is excluded from classification as the structured question:
• re-classifying the structured question candidate as a structured question based on received responses that present a limited set of options for responding to the structured question candidate;
• and
• in response to determining that the structured question candidate is the structured question:
• determining one or more responses including one or more of the possible answers from the plurality of users, wherein the one or more responses each include one or more user-selected options of the limited set of predetermined options;
• generating a user interface element corresponding to the structured question, the user interface element including a structured summarization that includes the one or more of the possible answers to the structured question from the plurality of users;
• and
• outputting a command to include the generated user interface element in a graphical user interface of a display screen corresponding to the communication application.

A non-transitory computer-readable storage medium having a plurality of instructions stored thereon, which, when executed by one or more processors, cause the one or more processors to perform operations comprising:

• executing a communication application;
• receiving a plurality of messages corresponding to a communication session in the communication application between a plurality of users, wherein the plurality of messages includes a structured question candidate;
• determining, by a structured question model trained to evaluate messages and to identify a structured question, whether:
• the structured question candidate is a structured question based, at least in part, on the structured question candidate including one or more words indicative of a limited set of predetermined options for possible answers and a total number of the possible answers being fewer than a threshold, wherein the limited set of predetermined options are user-selectable, and
• the structured question candidate is excluded from classification as a structured question based, at least in part, on the structured question candidate including no words that are indicative of any of a limited category, set of items, or set of options;
• and
• in response to determining that the structured question candidate is excluded from classification as the structured question:
• re-classifying the structured question candidate as a structured question based on received responses that present the limited set of predetermined options for responding to the structured question candidate;
• and
• in response to determining that the structured question candidate is the structured question:
• determining one or more responses including one or more of the possible answers from the plurality of users, wherein the one or more responses each include one or more user-selected options of the limited set of predetermined options;
• generating a user interface element corresponding to the structured question, the user interface element including a structured summarization that includes one or more of the possible answers to the structured question from the plurality of users;
• and
• outputting a command to generate a graphical user interface of a display screen corresponding to the communication application in which the plurality of messages and the generated user interface element are displayed.