Automatic suppression of alerts during maintenance
AssigneeInternational Business Machines Corporation
InventorsHristo Simeonov, Sander Plug, Giacomo Giuseppe Chiarella
Life of this patent
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Abstract
A method includes monitoring unstructured data related to a configuration item in a relevant source, analyzing the data using a natural language processing system, and determining that the configuration item has an event wherein the configuration item is to be maintained in response to the analysis of the data. The method also includes designating that the configuration item is in a maintenance mode and suppressing alerts related to the configuration item while the configuration item is in the maintenance mode.
Claims18
A method comprising:
- monitoring unformatted text related to a configuration item in a first relevant source;
- analyzing the unformatted text using a natural language processing system;
- determining that the configuration item has a first maintenance event wherein the configuration item is to be maintained in response to the analysis of the unformatted text;
- designating that the configuration item is in a maintenance mode;
- suppressing alerts related to the configuration item while the configuration item is in the maintenance mode;
- determining that the configuration item has a second maintenance event wherein the configuration item is to be maintained in response to the analysis of the unformatted text, wherein the first maintenance event and the second maintenance event overlap;
- joining the first maintenance event and the second maintenance event into a third maintenance event;
- and
- designating that the configuration item is in the maintenance mode during the third maintenance event.
A method comprising:
- monitoring first information related to a configuration item in a first relevant source, wherein the first information includes unformatted text;
- monitoring second information related to the configuration item in a second relevant source;
- analyzing the unformatted text using a natural language processing system;
- weighting the first information and the second information based on a first information source and a second information source, respectively;
- adding the weighted first information and the weighted second information to calculate a score;
- comparing the score to a threshold;
- determining that the configuration item has a first maintenance event wherein the configuration item is to be maintained in response to the score being greater than or equal to the threshold;
- designating that the configuration item is in a maintenance mode;
- and
- suppressing alerts related to the configuration item while the configuration item is in the maintenance mode.
A method comprising:
- monitoring unformatted text related to a configuration item in a first relevant source;
- analyzing the unformatted text using a natural language processing system;
- monitoring information related to the configuration item in a second relevant source;
- weighting the unformatted text and the information;
- adding the weighted unformatted text and the weighted information to calculate a score;
- comparing the score to a threshold;
- determining that the configuration item has a first maintenance event wherein the configuration item is to be maintained in response to the score being greater than or equal to the threshold;
- designating that the configuration item is in a maintenance mode;
- and
- suppressing alerts related to the configuration item while the configuration item is in the maintenance mode.
Dependencies are inferred from the claim text.