Energy operation support system and method thereof

An energy operation support method in a system including:

• an energy management apparatus configured to manage at least one or more management target configured to consume energy, and
• a user terminal configured to transmit and receive information to and from the energy management apparatus via a network,
• the energy operation support method comprising:
• a first step in which the energy management apparatus prepares a question regarding a behavior of a user who uses the at least one or more management target, and transmits the question prepared to the user terminal,
• a second step in which the user terminal transmits a question answer regarding the question received to the energy management apparatus when receiving the question transmitted from the energy management apparatus in the first step, and
• a third step in which the energy management apparatus predicts an energy consumption amount of the at least one or more management target based on the question answer received when receiving the question answer transmitted from the user terminal in the second step, wherein
• when further receiving the question transmitted from the energy management apparatus, the user terminal transmits the question answer regarding the question received to the energy management apparatus,
• when further receiving the question answer transmitted from the user terminal, the energy management apparatus predicts demand response implementation probability of the user and a demand response amount of the at least one management target based on the question answer received, and
• when receiving the question answer transmitted from the user terminal, based on pre-registration information, conventional result information, and the question answer, the energy management apparatus performs cluster analysis on a behavior of a demand response of the user by question item specified by information on the question answer and predicts demand response implementation probability of the user from a result of the cluster analysis.

An energy management apparatus comprising a controller configured to manage at least one or more management target configured to consume energy, wherein the controller includes:

• a question preparation unit configured to prepare a question regarding a behavior of a user who uses the at least one or more management target, the question preparation unit configured to transmit the question prepared to a user terminal via a network, and
• a prediction calculation unit configured to predict, when receiving a question answer transmitted from the user terminal, an energy consumption amount of the at least one or more management target based on the question answer received, wherein
• when receiving pre-registration information from the user terminal, the question preparation unit prepares a question that induces a behavior of a demand response of the user based on the pre-registration information received and conventional result information regarding a demand response, and transmits the question prepared to the user terminal,
• when receiving the question answer transmitted from the user terminal, the prediction calculation unit predicts demand response implementation probability of the user and a demand response amount of the at least one management target based on the question answer received, and
• when receiving the question answer transmitted from the user terminal, based on the pre-registration information, the conventional result information, and the question answer, the prediction calculation unit performs cluster analysis on a behavior of a demand response of the user by question item specified by information on the question answer and predicts demand response implementation probability of the userfrom a result of the cluster analysis.