Patient engagement communicative strategy recommendation

A system comprising:

• a memory configured to store a set of engagement instructions;
• a processor configured to be in communication with the memory, the processor being configured to execute the set of engagement instructions stored in the memory to:
• receive a patient authored text corpus from a data source external to the processor, wherein the patient authored text corpus is structured text data;
• receive patient authored health data;
• train a communicative model based on the patient authored text corpus;
• generate a set of patient profiles based on the patient authored text corpus and the patient authored health data;
• construct a knowledge based system based on the communicative model and the set of patient profiles, wherein the construction of the knowledge based system includes populating the knowledge base with outcomes determined by the communicative model, the knowledge based system includes an inference engine and a knowledge base, the inference engine including a set of inference rules executable by the processor to infer facts in the knowledge base, wherein the knowledge base is represented as an ontology including a set of objects representing the facts in the knowledge base, and each object includes one or more pointers that point to another object among the knowledge base;
• deploy the knowledge based system to a device implementing an interactive application;
• receive, from the device implementing the interactive application, a request for an engagement communicative strategy associated with an entity, the request being inputted by a user of the device;
• retrieve a patient profile of the entity from the set of patient profiles;
• input the patient profile, an engagement degree, and an engagement score to the knowledge based system, wherein the engagement degree is representative of a level of engagement of the entity in a patient engagement process, and the engagement score is representative of an effectiveness of a strategy to improve the level of engagement of the entity in the patient engagement process;
• execute the inference engine of the knowledge based system to infer facts in the knowledge base relating to the engagement communicative strategy associated with the entity based on the patient profile, the engagement degree, and the engagement score;
• and
• output the engagement communicative strategy to the device implementing the interactive application, wherein the engagement communicative strategy specifies a communication scheme for the user to communicate with the entity.

A computer program product for outputting an engagement communicative strategy, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processing element of a device to cause the device to:

• receive a patient authored text corpus from a data source external to the processor, wherein the patient authored text corpus is structured text data;
• receive patient authored health data;
• train a communicative model based on the patient authored text corpus;
• generate a set of patient profiles based on the patient authored text corpus and the patient authored health data;
• construct a knowledge based system based on the communicative model and the set of patient profiles, wherein the construction of the knowledge based system includes populating the knowledge base with outcomes determined by the communicative model the knowledge based system includes an inference engine and a knowledge base, the inference engine including a set of inference rules executable by the processor to infer facts included in the knowledge base, wherein the knowledge base is represented as an ontology including a set of objects representing the facts in the knowledge base, and each object includes one or more pointers that point to another object among the knowledge base;
• deploy the knowledge based system to a device implementing an interactive application;
• receive, from the device implementing the interactive application, a request for an engagement communicative strategy associated with an entity, the request being inputted by a user of the device;
• retrieve a patient profile of the entity from the set of patient profiles;
• input the patient profile, an engagement degree, and an engagement score to the knowledge based system, wherein the engagement degree is representative of a level of engagement of the entity in a patient engagement process, and the engagement score is representative of an effectiveness of a strategy to improve the level of engagement of the entity in the patient engagement process;
• execute the inference engine of the knowledge based system to infer facts in the knowledge base relating to the engagement communicative strategy associated with the entity based on the patient profile, the engagement degree, and the engagement score;
• and
• output the engagement communicative strategy to the device implementing the interactive application, wherein the engagement communicative strategy specifies a communication scheme for the user to communicate with the entity.