Casino management system with a patron facial recognition system and methods of operating same

A method of operating a networked computer system including a facial recognition system coupled to a plurality of imaging devices and a casino management system coupled to a plurality of devices located within the casino property, the method comprising:

• the facial recognition system performing the steps of:
• receiving a facial image from an imaging device;
• accessing a biometric database and selecting a face ID matching the received facial image;
• and
• transmitting the selected face ID and location information associated with the imaging device to the casino management system;
• and
• the casino management system performing the steps of:
• accessing a player database and identify a player record associated with the selected face ID;
• identifying a device associated with the imaging device;
• and
• recording activity of the identified device to the identified player record.

A non-transitory computer-readable storage medium storing computer-executable instructions, which when executed by at least one processor, cause the at least one processor to operate as:

• a casino management system coupled to a plurality of devices located within a casino;
• and
• a facial recognition system programmed to execute an algorithm including:
• receiving a facial image from an imaging device positioned within a casino property;
• accessing a biometric database and selecting a face ID matching the received facial image;
• and
• transmitting the selected face ID and location information associated with the imaging device to the casino management system;
• the casino management system is programmed to execute an algorithm including:
• accessing a player database and identify a player record associated with the selected face ID;
• identifying a device associated with the imaging device;
• and
• recording activity of the identified device to the identified player record.