Real-time fault localization detection and notification

An apparatus, comprising:

• at least one processor;
• and
• a computer readable storage medium having computer readable program code embodied therewith and executable by the at least one processor, the computer readable program code comprising:
• computer readable program code configured to monitor, utilizing an interpretation module, wherein the interpretation module is a machine-learning model, unique and dedicated to a first chat channel within a distributed collaboration environment, the first chat channel, wherein the interpretation module monitors and interprets messages on the first chat channel, wherein the interpretation module is trained, utilizing data points of historical communications of the first chat channel, to identify communications directed to an outage on the first chat channel;
• computer readable program code configured to identify, within real-time chat logs of the first chat channel and utilizing the interpretation module, an outage affecting a service associated with the first chat channel, wherein the identifying comprises the interpretation module identifying communications, from the real-time chat logs, directed to an outage based upon the training;
• computer readable program code configured to provide, to at least a second chat channel associated with at least a second service, a notification of the outage affecting the service, wherein the at least a second service is identified as having a dependency on the service associated with the first chat channel;
• computer readable program code configured to determine, at the at least a second chat channel, the outage is causing an incident with the at least a second service, wherein the determining comprises monitoring the at least a second chat channel for messages related to the incident;
• and
• computer readable program code configured to interject, within the at least a second chat channel, a message regarding the outage affecting the service, responsive to determining the outage is causing the incident.

A computer program product, comprising:

• a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code executable by a processor and comprising:
• computer readable program code configured to monitor, utilizing an interpretation module, wherein the interpretation module is a machine-learning model, unique and dedicated to a first chat channel within a distributed collaboration environment, the first chat channel, wherein the interpretation module monitors and interprets messages on the first chat channel, wherein the interpretation module is trained, utilizing data points of historical communications of the first chat channel, to identify communications directed to an outage on the first chat channel;
• computer readable program code configured to identify, within real-time chat logs of the first chat channel and utilizing the interpretation module, an outage affecting a service associated with the first chat channel, wherein the identifying comprises the interpretation module identifying communications, from the real-time chat logs, directed to an outage based upon the training;
• computer readable program code configured to provide, to at least a second chat channel associated with at least a second service, a notification of the outage affecting the service, wherein the at least a second service is identified as having a dependency on the service associated with the first chat channel;
• computer readable program code configured to determine, at the at least a second chat channel, the outage is causing an incident with the at least a second service, wherein the determining comprises monitoring the at least a second chat channel for messages related to the incident;
• and
• computer readable program code configured to interject, within the at least a second chat channel, a message regarding the outage affecting the service, responsive to determining the outage is causing the incident.