Configurable framework for processing multi-channel electronic network requests

A computer program product for processing multi-channel electronic requests, the computer program product comprising at least one non-transitory computer-readable medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprises one or more executable portions for:

• generating a configurable framework;
• creating a package of the configurable framework, wherein the package comprises one or more codes;
• allowing a resource entity system of an entity to download the configurable framework;
• identifying initiation of download of the configurable framework;
• causing a user interface to prompt input of one or more configurable parameters associated with an application present in the resource entity system, wherein the one or more configurable parameters comprise:
• a first flag for optical character recognition;
• a threshold value for confidence level associated with the optical character recognition;
• and
• a second flag for manual review of an electronic resource associated with the application of the entity;
• receiving the one or more configurable parameters;
• and
• integrating the configurable framework with the application, wherein the configurable framework processes one or more multi-channel electronic requests associated with the application based on the one or more configurable parameters.

A computer implemented method for processing multi-channel electronic requests, the method comprises:

• generating a configurable framework;
• creating a package of the configurable framework, wherein the package comprises one or more codes;
• allowing a resource entity system of an entity to download the configurable framework;
• identifying initiation of download of the configurable framework;
• causing a user interface to prompt input of one or more configurable parameters associated with an application present in the resource entity system, wherein the one or more configurable parameters comprise:
• a first flag for optical character recognition;
• a threshold value for confidence level associated with the optical character recognition;
• and
• a second flag for manual review of an electronic resource associated with the application of the entity;
• receiving the one or more configurable parameters;
• and
• integrating the configurable framework with the application, wherein the configurable framework processes one or more multi-channel electronic requests associated with the application based on the one or more configurable parameters.