Networked monitoring system for commercial cooking equipment

A distributed system for providing monitoring of commercial cooking equipment, comprising:

• 1) a database connected to a communications network, the database comprising:
• a) a plurality of device records, wherein each device record includes a device unique identifier, a device location, and a first device type;
• and b) a plurality of technician records, wherein each technician record includes technician contact information and a list of device types representing devices serviced by the technician;
• 2) a computing device connected to a cooking unit, the computing device comprising:
• a network interface device for connecting the computing device to the communications network;
• a sensor for detecting at least one signal from the cooking unit and generating corresponding sensor data;
• a processor for reading the sensor data from the sensor and transmitting a message over the communications network via the network interface device, wherein the message is formatted according to a device message format of the computing device and wherein the message includes the sensor data and a device unique identifier;
• and
• 3) a server comprising:
• a network interface device for connecting the server to the communications network;
• a processor configured for:
• a) receiving the message from the computing device via the network interface device;
• b) reading the device unique identifier in the message;
• c) searching for and identifying a device record in the database that matches the device unique identifier;
• d) reading from the device record the device location and the first device type;
• e) reading the sensor data from the message;
• f) searching for and identifying a technician record in the database having an address in the technician contact information within a predefined geographic area of the device address, and having a device type that matches the first device type;
• and g) sending, via the network interface device, a message to the technician using the technician contact information, wherein the message includes the sensor data, the first device type, and the device location.

A distributed system for providing monitoring of commercial cooking equipment, comprising:

• 1) a database connected to a communications network, the database comprising:
• a) a plurality of device records, wherein each device record includes a device unique identifier, a device location, a first device type and a table associated with each device record, wherein the table maps sensor data to a description of a problem with a cooking unit;
• and b) a plurality of technician records, wherein each technician record includes technician contact information and a list of device types representing devices serviced by the technician;
• 2) a computing device connected to the cooking unit, the computing device comprising:
• a network interface device for connecting the computing device to the communications network;
• a sensor for detecting signals emanating from the cooking unit and generating corresponding sensor data;
• an environmental sensor located adjacent to the cooking unit, wherein the at least one environmental sensor for sensing environmental data associated with the cooking unit and generating corresponding sensor data;
• a processor for reading the sensor data from the sensor and transmitting a message over the communications network via the network interface device, wherein the message is formatted according to a device message format of the computing device and wherein the message includes the sensor data and a device unique identifier;
• and
• 3) a server comprising:
• a network interface device for connecting the server to the communications network;
• a processor configured for:
• a) receiving the message from the computing device via the network interface device;
• b) reading the device unique identifier in the message;
• c) searching for and identifying a device record in the database that matches the device unique identifier;
• d) reading from the device record the device location, the first device type and the table;
• e) reading the sensor data from the message;
• f) identifying in the table a description of a problem with the cooking unit that corresponds to the sensor data read;
• g) searching for and identifying a technician record in the database having an address in the technician contact information within a predefined geographic area of the device address, and having a device type that matches the first device type;
• and h) sending, via the network interface device, a message to the technician using the technician contact information, wherein the message includes the sensor data, the first device type, the description of the problem with the cooking unit and the device location.