Counter reception system and service robot
AssigneeLaurel Precision Machines Co., Ltd.
InventorsTakahiro Udagawa, Shinichiro Shimbashi
Life of this patent
Estimating the term…
Abstract
A service robot is capable of communicating with a reception device that assigns at least a reception number. The service robot includes: an image information acquirer that acquires image information including an image of a customer; a reception number acquirer that acquires a reception number from the reception device, in response to a reception operation performed by the customer; and a storage unit that stores the acquired reception number and the acquired image information in association with each other.
Claims14
A counter reception system comprising:
- a reception device controller configured to assign at least a reception number;
- and
- a service robot configured to communicate with the reception device controller,
- wherein the service robot comprises a robot controller configured to:
- acquire first image information including an image of a customer;
- acquire a first reception number from the reception device controller, in response to a number reception operation performed by the customer;
- store the reception number including the first reception number, the image information including the first image information, and at least one of number of visits and frequency of visits;
- wherein the service robot is configured to newly acquire image information including an image of the customer,
- wherein the service robot is configured to search for the first image information indicating the same customer as a customer indicated by the newly acquired image information, by determining whether the newly acquired image information matches the image information in order of the at least one of the number of visits and the frequency of visits that is associated with the image information, and
- the service robot is configured to perform a service to the customer based on the first reception number that is associated with the searched first image information.
A service robot configured to communicate with a reception device controller configured to assign at least a reception number, the service robot comprising:
- a camera configured to acquire image information including an image of a customer;
- a robot controller configured to acquire a reception number from the reception device controller, in response to a number reception operation performed by the customer;
- a storage unit configured to store the reception number including the acquired reception number, the image information including the acquired image information, and at least one of number of visits and frequency of visits;
- the service robot is configured to cause the camera to newly acquire image information including an image of the customer,
- the service robot is configured to search for the first image information indicating the same customer as a customer indicated by the newly acquired image information in the storage unit, by determining whether the newly acquired image information matches the image information in order of the at least one of the number of visits and the frequency of visits that is associated with the image information, and
- the service robot is configured to perform a service to the customer based on the first reception number that is associated with the searched first image information.
Dependencies are inferred from the claim text.