System and method for presenting a virtual store shelf that emulates a physical store shelf

A method comprises:

• receiving a live rack camera feed from a rack camera located in a physical store, the rack camera directed at a first physical rack of a set of physical racks located in the physical store;
• receiving an indication of an event associated with the first physical rack, the event comprising a physical person located in the physical store interacting with the first physical rack;
• in response to receiving the indication of the event associated with the first physical rack:
• determining that a first virtual rack is assigned to the first physical rack with which the event is associated;
• displaying, in a first region of the display, the first virtual rack assigned to the first physical rack, the first virtual rack comprising a first virtual shelf and a second virtual shelf, the first virtual shelf comprising a first virtual item, the second virtual shelf comprising a second virtual item, wherein the first virtual item comprises a graphical representation of a first physical item located on a first physical shelf of the first physical rack and the second virtual item comprises a graphical representation of a second physical item located on a second physical shelf of the first physical rack;
• and
• displaying, in a second region of the display, a rack video segment corresponding to a recording of the live rack camera feed from a starting timestamp to an ending timestamp, wherein the rack video segment depicts the event associated with the first physical rack.

A system comprising:

• a display;
• an interface operable to:
• receive a first live rack camera feed from a first rack camera located in a physical store, the first rack camera directed at a first physical rack of a set of physical racks located in the physical store;
• and
• receive a second live rack camera feed from a second rack camera located in the physical store, the second rack camera directed at a second physical rack of the set of physical racks located in the physical store;
• and
• a processor communicatively coupled to the display, the processor operable to:
• receive an indication of an event associated with the first physical rack, the event comprising a physical person located in the physical store interacting with the first physical rack;
• in response to receiving the indication of the event associated with the first physical rack:
• determine that a first virtual rack is assigned to the first physical rack with which the event is associated;
• display, in a first region of the display, the first virtual rack assigned to the first physical rack, the first virtual rack comprising a first virtual shelf and a second virtual shelf, the first virtual shelf comprising a first virtual item, the second virtual shelf comprising a second virtual item, wherein the first virtual item comprises a graphical representation of a first physical item located on a first physical shelf of the first physical rack and the second virtual item comprises a graphical representation of a second physical item located on a second physical shelf of the first physical rack;
• and
• display, in a second region of the display, a rack video segment corresponding to a recording of the live rack camera feed from a starting timestamp to an ending timestamp, wherein the rack video segment depicts the event associated with the first physical rack;
• receive an indication of a second event associated with the second physical rack, the second event comprising the person interacting with the second physical rack;
• in response to receiving the indication of the second event associated with the second physical rack:
• display, in the first region of the display, the second virtual rack, the second virtual rack comprising a third virtual shelf and a fourth virtual shelf, the third virtual shelf comprising a third virtual item, the fourth virtual shelf comprising a fourth virtual item, wherein the third virtual item comprises a graphical representation of a third physical item located on a third physical shelf of the second physical rack and the fourth virtual item comprises a graphical representation of a fourth physical item located on a fourth physical shelf of the second physical rack;
• and
• display, in the second region of the display, a second rack video segment corresponding to a recording of the second rack camera feed from a second starting timestamp to a second ending timestamp, wherein the second rack video segment depicts the second event associated with the second physical rack.