Search data curation and enrichment for deployed technology
AssigneeBMC Software, Inc.
InventorsEric Michael Anderson, G S Narayan Iyer, Ajoy Kumar
Life of this patent
Estimating the term…
Abstract
A content engine may utilize a configuration management database (CMDB) to manage a configuration of a technology landscape. A curation manager 102 may utilize a plurality of article sources to provide, in collaboration with the content engine, a plurality of enriched articles that are specific to the technology landscape. The enriched articles enable an IT administrator using the content engine to execute IT administration duties in a fast, efficient, reliable, and timely manner.
Claims20
A computer program product, the computer program product being tangibly embodied on a non-transitory computer-readable storage medium and comprising instructions that, when executed by at least one computing device, are configured to cause the at least one computing device to:
- receive configuration data from landscape inventory data characterizing configuration items of information technology (IT) assets of a technology landscape;
- receive articles collected from article sources identified as being potentially relevant to the technology landscape;
- generate, for each article, at least one topic, based on the configuration data, including a relevancy metric characterizing a degree of relevance of each article to each corresponding topic;
- store the articles with reference to each corresponding topic and relevancy metric;
- select, for the technology landscape, prioritized articles from the articles, based on the landscape inventory data, the topics, and the relevancy metrics;
- identify relevant configuration items of the configuration items that correspond to the prioritized articles;
- and
- update each of the prioritized articles with enrichment information identifying article portions of the prioritized articles related to the relevant configuration items, to thereby obtain enriched articles, including identifying the relevant configuration items within the enrichment information.
A computer-implemented method, the method comprising:
- receiving configuration data from landscape inventory data characterizing configuration items of information technology (IT) assets of a technology landscape;
- receiving articles collected from article sources identified as being potentially relevant to the technology landscape;
- generating, for each article, at least one topic, based on the configuration data, including a relevancy metric characterizing a degree of relevance of each article to each corresponding topic;
- storing the articles with reference to each corresponding topic and relevancy metric;
- selecting, for the technology landscape, prioritized articles from the articles, based on the landscape inventory data, the topics, and the relevancy metrics;
- identifying relevant configuration items of the configuration items that correspond to the prioritized articles;
- and
- updating each of the prioritized articles with enrichment information identifying article portions of the prioritized articles related to the relevant configuration items, to thereby obtain enriched articles, including identifying the relevant configuration items within the enrichment information.
A system comprising:
- at least one memory including instructions;
- and
- at least one processor that is operably coupled to the at least one memory and that is arranged and configured to execute instructions that, when executed, cause the at least one processor to
- receive configuration data from landscape inventory data characterizing configuration items of information technology (IT) assets of a technology landscape;
- receive articles collected from article sources identified as being potentially relevant to the technology landscape;
- generate, for each article, at least one topic, based on the configuration data, including a relevancy metric characterizing a degree of relevance of each article to each corresponding topic;
- store the articles with reference to each corresponding topic and relevancy metric;
- select, for the technology landscape, prioritized articles from the articles, based on the landscape inventory data, the topics, and the relevancy metrics;
- identify relevant configuration items of the configuration items that correspond to the prioritized articles;
- and
- update each of the prioritized articles with enrichment information identifying article portions of the prioritized articles related to the relevant configuration items, to thereby obtain enriched articles, including identifying the relevant configuration items within the enrichment information.
Dependencies are inferred from the claim text.