Electronic apparatus, system and method capable of remotely maintaining the operation of electronic apparatus

A system capable of remotely maintaining the operation of electronic apparatus, comprising:

• a cloud management platform;
• and
• at least one electronic apparatus comprising a data storage device and an operating system maintenance device connected to the data storage device, wherein the data storage device comprises a plurality of flash memories and a controller, the controller is connected to the flash memories, the electronic apparatus is installed with an operating system via the flash memories, the operating system maintenance device comprises a microprocessor and a network communication component, the microprocessor is connected to the network communication component, the operating system maintenance device is connected to the cloud management platform via the network communication component;
• wherein, when the operating system of the electronic apparatus is abnormal, the operating system maintenance device receives an operating system repairing instruction from the cloud management platform via the network communication component, and the microprocessor of the operating system maintenance device executes a repairing task for the operating system according to the operating system repairing instruction;
• wherein the microprocessor of the operating system maintenance device is equipped with an embedded system used for monitoring an operation condition of the operating system;
• when the embedded system monitors that the operating system is abnormal, the microprocessor reports an operating system fault message to the cloud management platform, and then the cloud management platform transmits the operating system repairing instruction to the operating system maintenance device according to the operating system fault message.

A method capable of remotely maintaining the operation of electronic apparatus, which is applied to a system capable of remotely maintaining the operation of electronic apparatus, the system comprises a cloud management platform and at least one electronic apparatus, the electronic apparatus comprises a data storage device and an operating system maintenance device, the data storage device comprises a plurality of flash memories and a controller, the electronic apparatus is installed with an operating system via the flash memories of the data storage device, the operating system maintenance device comprises a microprocessor that is having a network communication function and equipped with an embedded system, steps of the method capable of remotely maintaining the operation of electronic apparatus comprising:

• requiring the operating system maintenance device to communicate with the cloud management platform;
• sending an operating system fault message to the cloud management platform by the microprocessor of the operating system maintenance device when the microprocessor of the operating system maintenance device monitors that the operating system of the electronic apparatus is abnormal;
• transmitting an operating system repairing instruction to the operating system maintenance device by the cloud management platform according to the operating system fault message;
• and
• executing a repairing process for the operating system of the electronic apparatus by the microprocessor of the operating system maintenance device after receiving the operating system repairing instruction from the cloud management platform.