Hybrid intelligence approach to eliciting knowledge for inline notes

A system comprising:

• a processing system;
• one or more computer readable storage media;
• a communication interface;
• a content creation application stored on the one or more computer readable storage media that when executed by the processing system directs the processing system to:
• receive an inline note within a document, wherein the document comprises content of the inline note and other displayed content;
• communicate content of the inline note and a user identifier associated with an author of the inline note to an intelligence service, wherein the content of the inline note comprises an indication of who is to receive a request and text of the request;
• receive a response to the inline note from the intelligence service;
• and
• insert the response to the inline note into the document tied to the inline note;
• and
• a communication application stored on the one or more computer readable storage media that when executed by the processing system directs the processing system to:
• receive a message from the communication interface, the message comprising a request for the response;
• display the message;
• receive a selection of response, the selection of response executing an interaction field for the response;
• and
• receive a command to reply within the message, the command generating a communication to the intelligence service providing the response.