Systems and methods to manage models for call data

A system for performing call analysis, comprising:

• one or more memory units storing instructions;
• and
• one or more processors that execute the instructions to perform operations comprising:
• receiving an audio file representing a call record;
• performing computerized analysis of the received audio file using a computerized neural network model, the computerized neural network model being configured to receive the audio file as an input and analyze a waveform of the audio file, the analysis of the waveform comprising:
• identifying a waveform segment of the waveform;
• and
• identifying at least one attribute associated with the waveform segment of the waveform;
• and
• automatically electronically tagging, by the computerized neural network model, the call record, wherein the automatic electronic tagging includes placing a first electronic indicator of the at least one attribute on a first segment of the call record.