Tracking premature events in electronic message processing

A method comprising:

• determining that an electronic mail (email) has been generated at a first client device;
• after determining that the email has been generated at the first client device and before receiving any notification indicating that the email has been sent:
• storing, by a server system in a database entry of a database, an email identifier identifying the email,
• embedding the email identifier in the email, and
• processing, by the server system, a first notification received from a second client device, the first notification including the email identifier and indicating that the email has been opened;
• after processing the first notification:
• identifying, by the server system, the database entry using the email identifier, and
• storing or updating, by the server system, event information of the database entry to indicate that the email has been opened;
• in association with a computing system delay, after storing or updating the event information:
• processing a second notification received from the first client device, the second notification including the email identifier and indicating that the email has been sent, and
• updating the database entry to include sent information indicating that the email has been sent;
• updating, by the server system, the database entry to include attributes of the email, the attributes including a recipient identifier identifying a recipient of the email;
• and
• providing, by the server system, status information associated with the email, the status information generated using the database entry to indicate that the recipient, identified by the recipient identifier, has opened the email.

A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code comprising computer-readable instructions configurable to cause:

• determining that an electronic mail (email) has been generated at a first client device;
• after determining that the email has been generated at the first client device and before receiving any notification indicating that the email has been sent:
• storing, in a database entry of a database, an email identifier identifying the email,
• embedding the email identifier in the email, and
• processing a first notification received from a second client device, the first notification including the email identifier and indicating that the email has been opened;
• after processing the first notification:
• identifying the database entry using the email identifier, and
• storing or updating event information of the database entry to indicate that the email has been opened;
• in association with a computing system delay, after storing or updating the event information:
• processing a second notification received from the first client device, the second notification including the email identifier and indicating that the email has been sent, and
• updating the database entry to include sent information indicating that the email has been sent;
• updating the database entry to include attributes of the email, the attributes including a recipient identifier identifying a recipient of the email;
• and
• providing status information associated with the email, the status information generated using the database entry to indicate that the recipient, identified by the recipient identifier, has opened the email.