Chat communication support assistants

A computing device comprising:

• a processor;
• a memory, comprising instructions, which when executed by the processor, cause the processor to perform operations comprising:
• receiving a communication from a first communication participant and to a second communication participant prior to a transmission of the communication to the second communication participant;
• identifying a plurality of activated communication support assistants that are activated for the first communication participant, the plurality of activated communication support assistants selected from a plurality of available communication support assistants;
• identifying, using at least one of the plurality of activated communication support assistants, that a conversational triggering condition is present in the communication, each one of the plurality of available communication support assistants trained to detect a different conversational triggering condition;
• determining, using the at least one of the plurality of activated communication support assistants, at least one corrective action, the corrective action including a change to a content of the communication;
• causing a graphical user interface to be displayed to the first communication participant, the graphical user interface including a selectable control;
• receiving an indication that the selectable control has been selected by the first communication participant;
• responsive to receiving the indication that the selectable control has been selected, modifying the communication in accordance with the corrective action;
• transmitting the communication to the second communication participant;
• analyzing a plurality of past communications between the first communication participant and other second communication participants;
• determining that a second conversational triggering condition occurs in the plurality of past communications at a rate that is above a threshold, wherein the second conversational triggering condition is specific to an inactive communication support assistant of the plurality of available communication support assistants;
• and
• providing a suggestion, in a second graphical user interface, that the first communication participant activate the inactive communication support assistant.

A machine-readable medium, storing instructions, which when executed by a machine, cause the machine to perform operations comprising:

• receiving a communication from a first communication participant and to a second communication participant prior to a transmission of the communication to the second communication participant;
• identifying a plurality of activated communication support assistants that are activated for the first communication participant, the plurality of activated communication support assistants selected from a plurality of available communication support assistants;
• identifying, using at least one of the plurality of activated communication support assistants, that a conversational triggering condition is present in the communication, each one of the plurality of available communication support assistants trained to detect a different conversational triggering condition;
• determining, using the at least one of the plurality of activated communication support assistants, at least one corrective action, the corrective action including a change to a content of the communication;
• causing a graphical user interface to be displayed to the first communication participant, the graphical user interface including a selectable control;
• receiving an indication that the selectable control has been selected by the first communication participant;
• responsive to receiving the indication that the selectable control has been selected, modifying the communication in accordance with the corrective action;
• transmitting the communication to the second communication participant;
• analyzing a plurality of past communications between the first communication participant and other second communication participants;
• determining that a second conversational triggering condition occurs in the plurality of past communications at a rate that is above a threshold, wherein the second conversational triggering condition is specific to an inactive communication support assistant of the plurality of available communication support assistants;
• and
• providing a suggestion, in a second graphical user interface, that the first communication participant activate the inactive communication support assistant.