Senior living engagement and care support platforms

A computer-implemented method for facilitating senior user engagement, the method performed by an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with a chatbot and at least one memory device, the ECSP computer system in communication with a first client device associated with a senior user and a second client device associated with a caregiver, the method comprising:

• identifying a triggering event associated with the senior user has occurred;
• transmitting data configured to cause a first message to be presented using the second client device, the first message reporting the triggering event;
• transmitting additional data configured to cause an audio prompt to be presented to the caregiver using the second client device, the audio prompt requesting a verbal input from the caregiver, the verbal input including one or more reminder parameters to create a reminder message for the senior user regarding the triggering event;
• in response to receiving the verbal input from the caregiver, creating the reminder message from the caregiver verbal input including the one or more reminder parameters;
• and
• providing the reminder message to the chatbot, the chatbot configured to audibly present the reminder message to the senior user via the first client device.

An engagement and care support platform (“ECSP”) computer device comprising at least one processor in communication with at least one memory device, the ECSP computer device in communication with a first client device associated with a senior user and a second client device associated with a caregiver, the at least one processor of the ECSP computer device is programmed to:

• identify a triggering event associated with the senior user has occurred;
• transmit data configured to cause a first message to be presented using the second client device, the first message reporting the triggering event;
• transmit additional data configured to cause an audio prompt to be presented to the caregiver using the second client device, the audio prompt requesting a verbal input from the caregiver, the verbal input including one or more reminder parameters to create a reminder message for the senior user regarding the triggering event;
• in response to receiving the verbal input from the caregiver, create the reminder message from the caregiver verbal input including the one or more reminder parameters;
• and
• provide the reminder message to the first client device to be presented to the senior user by the first client device;
• in response to receiving the verbal input from the caregiver, create the reminder message from the caregiver verbal input including the one or more reminder parameters;
• and
• provide the reminder message to a chatbot, the chatbot configured to audibly present the reminder message to the senior user via the first client device.