Evaluation system, evaluation method, and program

An evaluation method, comprising:

• a step of acquiring speech data from speech of a member engaged in a task;
• a step of recognizing content of the speech from the speech data and converting the content into text data;
• a step of acquiring data indicating an action related to the task of the member and data indicating a task status;
• a step of extracting conversation data related to the task from the text data based on the recognized content of the speech;
• and
• a step of analyzing correlations between the extracted conversation data, the data indicating the action, and the data indicating the task status.

A non-transitory computer readable recording medium storing a program causing a computer of an evaluation system to perform:

• a function of acquiring speech data from speech of a member engaged in a task;
• a function of recognizing content of the speech from the speech data and converting the content into text data;
• a function of acquiring data indicating an action related to the task of the member and data indicating a task status;
• a function of extracting conversation data related to the task from the text data based on the recognized content of the speech;
• and
• a function of analyzing correlations between the extracted conversation data, the data indicating the action, and the data indicating the task status.