Device, system and method for controlling a communication device to provide notifications of successful documentation of events

A method comprising:

• receiving, at one or more computing devices, a type of a recognized event occurring at a location of an edge device;
• determining, at the one or more computing devices, based on the type of the recognized event, one or more multimedia data types for collection to document the recognized event;
• causing, using the one or more computing devices, the edge device to collect multimedia data of the one or more multimedia data types;
• receiving, at the one or more computing devices, an indication that the multimedia data has been stored successfully;
• determining, at the one or more computing devices, whether the multimedia data has successfully documented the recognized event;
• and
• when the multimedia data has successfully documented the recognized event, controlling, using the one or more computing devices, the edge device to provide a notification of successful documentation of the recognized event,
• wherein:
• when the type of the recognized event comprises a verbal event, the recognized event is determined to be successfully documented when the multimedia data includes both video data that shows a face of a person initiating the verbal event and audio data that includes a recording of the verbal event;
• and
• when the type of the recognized event comprises a physical interaction between an operator of the edge device and the person, the recognized event is determined to be successfully documented when the multimedia data includes video data that includes both a recording of the physical interaction and the face of the person.