US 11,379,890 B2Granted

Conversational mapping of web items for mediated group decisions

OwnerBernhard Kruepl-Sypieninventor

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Abstract

A method and apparatus for conversational mapping of web items for mediated group decisions is disclosed. In one embodiment of the method, a web server delivers a web page that comprises a hyperlink and identities of one or more products that were selected at an E-commerce website by an online shopper via a web browser. In response to activation of the hyperlink by the online shopper via the web browser, product information for the one or more products is transferred in a transaction message to a decision-support system via a network. The decision-support system sends some or all of the product information to one or more user devices. The decision-support system subsequently receives review information related to the one or more products from the one or more user devices via a messaging service. The decision-support system processes the product review information to generate a result, and the decision-support system sends the result to another user device for display thereon via the messaging service.

Claims20

Dependent claims

A method comprising:

a web server delivering a web page that comprises a hyperlink and identities of one or more products that were selected at an E-commerce website by an online shopper via a web browser executing on a user device of the online shopper;
in response to activation of the hyperlink by the online shopper via the web browser, transferring product information for the one or more products in a transaction message to a decision-support system via a network;
in response to the decision-making support system receiving the product information, the decision-making support system sending a redirect command to the web browser, wherein the redirect command, when activated by the online shopper, activates a messaging application, wherein the messaging application, when activated, enables communication between the user device of the online shopper and the decision-support system via a messaging service executing on a server;
the decision-support system sending some or all of the product information to a plurality of user devices;
in response to the sending the some or all of the product information, the decision-support system receiving review information related to the one or more products from the plurality of user devices via a messaging service;
the decision-support system processing the product review information from the plurality of user devices to generate a result;
the decision-support system sending the result to the user device of the online shopper for display thereon via the messaging service.

4 more elements

A non-transitory memory comprising instructions, wherein one or more processors of a decision-support system implements a method in response to executing the instructions, the method comprising:

receiving a transaction message via a web channel, wherein the transaction message comprises product information displayed in a web page provided by a web server for one or more products selected by an online shopper, wherein the transaction message is received in response to the online shopper activating a hyperlink displayed in the web page;
sending some or all of the product information to a plurality of user devices in respective first messages via a messaging service executing on a messaging server;
in response to the sending the first messages, receiving second messages from the plurality of user devices, respectively, via the messaging service, wherein each of the first messages comprises review information related to the one or more products;
processing the product review information to generate a result;
sending the result to a user device of the online shopper via the messaging service.

2 more elements

A system comprising:

a memory comprising instructions;
one or more processors configured to execute the instructions, wherein a method is implemented in response to executing the instructions, the method comprising:
receiving a transaction message, wherein the transaction message comprises product information for one or more products selected by an online shopper via a web browser, wherein the transaction message is received in response to the online shopper activating a hyperlink in a web page provided by a web server and displayed by a user device of the online shopper;
sending some or all of the product information to a plurality of user devices in first messages, respectively, via a messaging service executing on a messaging server;
in response to the sending the first messages, receiving second messages from the plurality of user devices via the messaging service, wherein each of the second messages comprises review information related to the one or more products;
processing the product review information to generate a result;
sending the result to the user device of the online shopper for display thereon via the messaging service.

4 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/379,561Filed 9 Apr 2019 · us provisional application
Priority: 10 Apr 2018
Published: US 2019/0311410 A110 Oct 2019
Granted: 5 Jul 2022
Term ends: Not estimatedThe source records don’t support an estimate.

Classification10 codes

G06Q 30/0282
Marketing; Price estimation or determination; Fundraising: rating or review of business operators or products
G06F 3/04817
Based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like…:…
G06F 16/9536
Querying, e.g. by the use of web search engines: search customisation based on social or collaborative filtering
G06F 16/9558
Using information identifiers, e.g. uniform resource locators [URL]: details of hyperlinks; Management of linked annotations