Telecommunication event object classification based on information from multiple protocols

A system comprising:

• a processor;
• and
• a memory having machine readable instructions that when executed by the processor, cause the system to:
• receive, a plurality of event objects, each event object including a set of parameters for an associated event;
• with a classification mechanism, classify the event objects as one of a plurality of Key Performance Indicators (KPIs) by using the parameters, the classification mechanism configured to consider events from multiple protocols for classifying event objects;
• and
• after classifying the event objects, inferring relationships between a set of inputs and a set of outputs, the set of inputs including information types from the event object and the set of outputs including KPIs.

A computer readable program product comprising machine readable code on a non-transitory computer readable medium, the computer readable program product comprising:

• code for receiving, from a collection module that collects information on transactions in a telecommunication system, an event object, the event object indicating parameters for an event associated with the event object;
• code for classifying the event object as one of a plurality of Key Performance Indicators (KPIs) by applying the parameters to a rules table, the rules table including entries for at least two different communication protocols;
• and
• code for, after classifying the event object, providing the event object to an inference module, the inference module configured to infer relationships between a set of inputs and a set of outputs, the set of inputs including information types from the event object and the set of outputs including KPIs.