Systems, methods, devices and arrangements for unified messaging
Assignee8x8, Inc.
InventorRamprakash Narayanaswamy
Life of this patent
Estimating the term…
Abstract
A system or device can be configured with a first interface to provide content to a remote web-browser. This first interface can be provided by a computer server designed to implement a website. A second interface is configured and arranged to communicate content of an IP-based conference with a remote IP-enabled device. This second interface may also communicate video content, text content, document sharing content and/or desktop sharing content. A computer processing circuit is configured to establish an IP-based call between the remote web-browser and the remote audio-enabled device.
Claims20
A system comprising:
- a unified communications platform, including a first server and a second server, providing data communications services involving a plurality of different or disparate communications systems respectively associated with a plurality of respectively different formats to a plurality of communication user-operable devices each of which has a user interface for communicating information;
- the first server configured and arranged to provide content to a remote web-browser;
- the second server configured and arranged to communicate content of audio telephone calls with a remote audio-enabled device;
- and
- the unified communications platform including a processing circuit to facilitate the data communications services by:
- providing a unified display that:
- is accessible by the remote web-browser, provides access to the plurality of different communications systems in a single graphical user interface;
- establishing an electronic meeting between multiple individuals, the electronic meeting providing access to a plurality of different types of content, or of different format types, from among the following:
- email, chat, facsimile, audio and video;
- generating, in response to the electronic meeting being established, a status message that:
- is associated with the electronic meeting, provides an update to at least a subset of the plurality of communications systems, and provides information regarding possible availability of an individual for participating in the electronic meeting;
- and
- passing the status message to a circuit arrangement including at least one CPU and a plurality of interface modules, each of the plurality of interface modules including respective circuitry configured to respond to the status message by interfacing with at least one of the plurality of communications systems according to a corresponding one of the plurality of different types of content.
A method for use in a unified communications platform including a first server and a second server and involving a plurality of different or disparate communications systems respectively associated with a plurality of respectively different formats, the method comprising:
- via the unified communications platform, providing data communications services between the plurality of different or disparate communications systems respectively associated with a plurality of respectively different formats to a plurality of communication user-operable devices each of which has a user interface for communicating information, wherein the first server is to provide content to a remote web-browser, and the second server configured and arranged to communicate content of audio telephone calls with a remote audio-enabled device;
- and
- facilitating, via a processing circuit in the unified communications platform, the data communications services by:
- providing a unified display that:
- is accessible by the remote web-browser, provides access to the plurality of different communications systems in a single graphical user interface;
- establishing an electronic meeting between multiple individuals, the electronic meeting providing access to a plurality of different types of content, or of different format types, from among the following:
- email, chat, facsimile, audio and video;
- generating, in response to the electronic meeting being established, a status message that:
- is associated with the electronic meeting, provides an update to at least a subset of the plurality of communications systems, and provides information regarding possible availability of an individual for participating in the electronic meeting;
- and
- passing the status message to a circuit arrangement including at least one CPU and a plurality of interface modules, each of the plurality of interface modules including respective circuitry configured to respond to the status message by interfacing with at least one of the plurality of communications systems according to a corresponding one of the plurality of different types of content.
Dependencies are inferred from the claim text.