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US 11,356,437 B2Granted
Method for handling feedback within a security system
AssigneeIrisity AB
InventorsMarcus Bäcklund, Victor Hagelbäck
Life of this patent
Estimating the term…
Abstract
The present disclosure relates to a computer implemented method of providing feedback within a security system, specifically provided as a collaborative rating for a security service as indicated by a plurality of users. The present disclosure also relates to a corresponding security system and a computer program product.
Claims10
A computer implemented method for providing feedback to a security system, the security system adapted to provide a security service, wherein the security system comprises:
- a first mobile computing device having a graphical user interface (GUI) adapted to be handled by a first user;
- a second mobile computing device having a GUI adapted to be handled by a second user, and
- a server connected to the first and the second mobile computing device over a network,
- wherein the method comprises:
- presenting, at the GUI of the first mobile computing device, a request for the first user to provide a rating relating to the security service;
- presenting, at the GUI of the second mobile computing device, a request for the second user to provide a rating relating to the security service;
- receiving, at the server, the ratings from the first and the second mobile computing device, and
- determining, at the server, a collaborative rating of the security service based on the rating provided by the first and the second user,
- wherein:
- the security service comprises a collection of services and determining the collaborative rating comprises determining a set of collaborative ratings for at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is adapted for presenting requests for ratings relating to at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is automatically adapted based on a specific category for the security service to be rated, and
- the adapted GUI is dependent on a category of the user providing the rating.
10 more elements
A security system adapted to provide a security service, wherein the security system comprises:
- a first mobile computing device having a graphical user interface (GUI) adapted to be handled by a first user;
- a second mobile computing device having a GUI adapted to be handled by a second user, and
- a server connected to the first and the second mobile computing device over a network,
- wherein security system is configured to:
- present, at the GUI of the first mobile computing device, a request for the first user to provide a rating relating to the security service;
- present, at the GUI of the second mobile computing device, a request for the second user to provide a rating relating to the security service;
- receive, at the server, the ratings from the first and the second mobile computing device, and
- determine, at the server, a collaborative rating of the security service based on the rating provided by the first and the second user,
- wherein:
- the security service comprises a collection of services and determining the collaborative rating comprises determining a set of collaborative ratings for at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is adapted for presenting requests for ratings relating to at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is automatically adapted based on a specific category for the security service to be rated, and
- the adapted GUI is dependent on a category of the user providing the rating.
10 more elements
A computer program product comprising a non-transitory computer readable medium having stored thereon computer program means for operating a security system adapted to provide a security service, wherein the security system comprises:
- a first mobile computing device having a graphical user interface (GUI) adapted to be handled by a first user;
- a second mobile computing device having a GUI adapted to be handled by a second user, and
- a server connected to the first and the second mobile computing device over a network,
- wherein the computer program product comprises:
- code for presenting, at the GUI of the first mobile computing device, a request for the first user to provide a rating relating to the security service;
- code for presenting, at the GUI of the second mobile computing device, a request for the second user to provide a rating relating to the security service;
- code for receiving, at the server, the ratings from the first and the second mobile computing device, and
- code for determining, at the server, a collaborative rating of the security service based on the rating provided by the first and the second user,
- wherein:
- the security service comprises a collection of services and determining the collaborative rating comprises determining a set of collaborative ratings for at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is adapted for presenting requests for ratings relating to at least a portion of the collection of services,
- the GUI presented at the first and the second mobile computing device is automatically adapted based on a specific category for the security service to be rated, and
- the adapted GUI is dependent on a category of the user providing the rating.
10 more elements
Dependencies are inferred from the claim text.