Protecting user data during audio interactions

A non-transitory computer-readable medium storing instructions which, when executed by a processing system including at least one processor, cause the processing system to perform operations, the operations comprising:

• detecting an audio signal that is part of an interaction between a user and another party, wherein the interaction is unsolicited by the user, and wherein the interaction between the user and the another party is a phone conversation via a call;
• converting the audio signal into a string of text;
• detecting that the interaction is likely to put sensitive data of the user at risk, based on a comparison of the string of text to a library of interactions that are known to put sensitive data at risk;
• and
• sending, in response to the detecting that the interaction is likely to put the sensitive data of the user at risk, an alert to notify the user that the interaction is likely to put the sensitive data of the user at risk, wherein the alert is timed to be sent before the user provides the sensitive data to the another party, and wherein the alert comprises a suggestion to conference into the interaction another individual who is known to the user whose sensitive data is likely to be put at risk before continuing the interaction,
• wherein the method is performed contemporaneously with an occurrence of the interaction.

A device comprising:

• a processing system including at least one processor;
• and
• a non-transitory computer-readable medium storing instructions which, when executed by the processing system, cause the processing system to perform operations, the operations comprising:
• detecting an audio signal that is part of an interaction between a user and another party, wherein the interaction is unsolicited by the user, and wherein the interaction between the user and the another party is a phone conversation via a call;
• converting the audio signal into a string of text;
• detecting that the interaction is likely to put sensitive data of the user at risk, based on a comparison of the string of text to a library of interactions that are known to put sensitive data at risk;
• and
• sending, in response to the detecting that the interaction is likely to put the sensitive data of the user at risk, an alert to notify the user that the interaction is likely to put the sensitive data of the user at risk, wherein the alert is timed to be sent before the user provides the sensitive data to the another party, and wherein the alert comprises a suggestion to conference into the interaction another individual who is known to the user whose sensitive data is likely to be put at risk before continuing the interaction,
• wherein the method is performed contemporaneously with an occurrence of the interaction.