Method for controlling dissemination of instructional content to operators performing procedures at equipment within a facility

A method for controlling dissemination of instructional content to operators performing procedures at equipment within a facility, the method comprising:

• at a computer system, accessing an electronic document for a procedure in a facility;
• identifying a sequence of steps specified in the electronic document;
• for each step in the sequence of steps:
• extracting an instruction in the text format, corresponding to a first degree of guidance, for the step;
• initializing a block, in a set of blocks, for the step;
• and
• populating the instructional block with the instruction in the text format for the step;
• compiling the set of blocks into the digital procedure according to an order of the sequence of steps defined in the electronic document;
• at a first time:
• serving the digital procedure to a second computing device associated with an operator for completion of an initial instance of the digital procedure in the facility;
• at the second computing device, recording a media file of completion of the initial instance of the digital procedure at a machine in the facility;
• and
• segmenting the media file into a set of media clips;
• for a first step, in the sequence of steps, comprising a first instruction in the text format:
• accessing the first instruction depicted in a second format corresponding to a second degree of guidance different from the first degree;
• and
• accessing the first instruction depicted in a third format corresponding to a third degree of guidance greater than the first degree and the second degree comprises retrieving a first media clip, in the set of media clips, corresponding to the first block in the digital procedure;
• appending a first block, in the digital procedure, corresponding to the first step with the first instruction depicted in the second format and the first instruction depicted in the third format comprises loading the first media clip into the first block;
• setting a minimum instruction guidance specification, defining the third degree of guidance for the first instruction, for the first block;
• and
• at a second time proceeding the first time, serving the digital procedure to a first computing device for presentation of the first media clip to the user, by default over the first instruction in the text format and the first instruction in the second format, during the first block in the digital procedure according to the minimum instruction guidance specification.

A method for controlling dissemination of instructional content to operators performing procedures at equipment within a facility, the method comprising:

• at a computing device associated with a user, accessing a digital procedure containing a first instructional block comprising a first instruction in a set of formats, the set of formats comprising:
• a text format corresponding to a first degree of guidance;
• an audio format corresponding to a second degree of guidance different from the first degree;
• and
• a visual format corresponding to a third degree of guidance greater than the first degree and the second degree;
• identifying a subset of operators, in a population of operators affiliated with the facility, exhibiting characteristics similar to the user and associated with previous instances of the digital procedure;
• calculating an aggregate errors rate for the first instructional block in previous instances of the digital procedure performed by the subset of operators;
• setting a minimum instruction guidance specification for the first instructional block in the digital procedure for the subset of operators proportional to the aggregate errors rate;
• assigning the minimum instruction guidance specification for the first instructional block in the digital procedure to the user based on similarity to the subset of operators;
• serving the minimum instruction guidance specification assigned to the user for a current instance of the digital procedure to the computing device;
• in response to initiation of the first instructional block in the digital procedure, presenting the first instruction in a particular format, in the set of formats, corresponding to a particular degree of guidance approximating the minimum instruction guidance specification;
• in response to selection of additional guidance for the first instruction, presenting the first instruction in a second format, in the set of formats, corresponding to a degree of guidance greater than the particular degree;
• and
• in response to completion of the first instructional block, initiating a second block in the digital procedure.

A method for controlling dissemination of instructional content to operators performing procedures at equipment within a facility, the method comprising:

• at a computing device associated with a user, accessing a digital procedure containing a sequence of blocks comprising a first instructional block of a first instructional block type and a second instructional block of a second instructional block type, the first instructional block comprising a first instruction in a set of formats, the set of formats comprising:
• a text format corresponding to a first degree of guidance;
• an audio format corresponding to a second degree of guidance different from the first degree;
• and
• a visual format corresponding to a third degree of guidance greater than the first degree and the second degree;
• accessing a minimum instruction guidance specification assigned to the user for a current instance of the digital procedure at the computing device comprising:
• accessing an historical record of instances of a set of digital procedures performed previously by a group of operators within the facility, the group of operators comprising the user, the set of digital procedures comprising the digital procedure;
• based on the historical record, calculating a frequency of errors related to instructional blocks of the first instructional block type during instances of the set of digital procedures;
• and
• setting the minimum instruction guidance specification for the group of operators, for instructional blocks of the first instructional block type, proportional to the frequency of errors related to instructional blocks of the first instructional block type;
• in response to initiation of the first instructional block in the digital procedure, presenting the first instruction in a particular format, in the set of formats, corresponding to a particular degree of guidance approximating the minimum instruction guidance specification;
• in response to selection of additional guidance for the first instruction, presenting the first instruction in a second format, in the set of formats, corresponding to a degree of guidance greater than the particular degree;
• and
• in response to completion of the first instructional block:
• initiating a second instructional block in the digital procedure comprising a second instruction in the set of formats;
• accessing a second minimum instruction guidance specification assigned to the user for instructional blocks of the second instructional type, the second minimum instruction guidance specification for instructional blocks of the second instructional block type less than the minimum instruction guidance specification for instructional blocks of the first instructional block type;
• selecting a second particular format from the set of formats corresponding to a second particular degree of guidance approximating the second minimum instruction guidance specification;
• and
• presenting the second instruction in the second particular format to the user.

A method for controlling dissemination of instructional content to operators performing procedures at equipment within a facility, the method comprising:

• at a computing device associated with a user, accessing a digital procedure containing a first instructional block comprising a first instruction in a set of formats, the set of formats comprising:
• a text format corresponding to a first degree of guidance;
• an audio format corresponding to a second degree of guidance different from the first degree;
• and
• a visual format corresponding to a third degree of guidance greater than the first degree and the second degree;
• at a computer system, accessing an electronic document for a procedure in the facility;
• identifying a sequence of steps specified in the electronic document;
• for each step in the sequence of steps:
• extracting an instruction in the text format for the step;
• initializing a block, in a set of blocks, for the step;
• and
• populating the instructional block with the instruction in the text format for the step;
• compiling the set of blocks, comprising the first instructional block, into the digital procedure;
• serving the digital procedure to a second computing device associated with an operator for completion of a first instance of the digital procedure in the facility;
• at the second computing device, recording a media file of completion of the first instance of the digital procedure at a machine in the facility;
• segmenting the media file into a set of media clips;
• populating each block in the set of blocks with a corresponding media clip in the set of media clips;
• wherein accessing the digital procedure at the computing device comprises accessing the digital procedure comprising the set of blocks comprising instructions in the text format and the set of media clips;
• accessing a minimum instruction guidance specification assigned to the user for a current instance of the digital procedure at the computing device;
• in response to initiation of the first instructional block in the digital procedure, presenting the first instruction in a particular format, in the set of formats, corresponding to a particular degree of guidance approximating the minimum instruction guidance specification;
• in response to selection of additional guidance for the first instruction, presenting the first instruction in a second format, in the set of formats, corresponding to a degree of guidance greater than the particular degree;
• and
• in response to completion of the first instructional block, initiating a second block in the digital procedure.