# US 11,309,067 B2 · System and method for query management and education

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- Number: US 11,309,067 B2
- Document ID: US11309067B2
- Status: Granted
- Kind: B2
- Application number: 15/369,359
- Filed: 2016-12-05
- Published: 2017-06-08
- Granted: 2022-04-19
- Earliest claimed: 2015-12-04
- Assignees: Artifact Health, Inc.
- Applicants: Artifact Health, Inc.
- Inventors: Marisa MacClary; Meir Gottlieb
- Web page: https://patentgrep.com/patent/US11309067B2

## CPC

- G06F 16/2471: {Distributed queries}
- G06F 16/27: Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
- G06Q 40/08: Insurance
- G16H 10/60: for patient-specific data, e.g. for electronic patient records
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA

## Abstract

A cloud-based, query management and education system enables provider organizations to query and educate clinicians on how to clarify clinical documentation, resulting in more accurate reimbursement, public reporting, research and policy decisions. Query authors create compliant queries from stored templates which may be supplemented by attaching and/or annotating selected documentation from the patient record. Clinician responses to such queries automatically generate addenda in the relevant patient record. All events around a query are tracked and reportable through a graphical performance scorecards and reporting dashboards.

## Claims

### Claim 1

A system for distributed query management comprising:
A) a network accessible memory for storing data associated with a plurality of patient records;
B) a query management server comprising:
B1) an executable manager interface process configured to generate a network accessible interface for authoring queries and configured for receiving a query from one of a plurality of query authoring processes operatively coupled to the query management server over a network, the query identifying one of the plurality of patient records and a due date time by which a response to the query is required;
B2) an executable provider interface process configured to generate a network accessible interface for responding to queries and configured for transmitting a response from one of a plurality of responders operatively coupled to the query management server over a network back to at least the query authoring processes from which the query was received, the query response identifying the patient record associated with the received query; and
B3) an executable template editor configured to generates a network accessible user interface that enables one of the plurality of query authors to select, create, store or categorize query templates useful in authoring queries and further configured for maintaining a plurality of query templates
wherein a query template is configured to store data comprising a photograph or graphic representation of the query author.

### Claim 2 (depends on 1)

The system of claim 1 further comprising:
B4) an executable publisher interface process configured to generate a network accessible interface for displaying content and configured for enabling provider processes operatively coupled to the query management server over a network to upload content to the accessible publisher interface.

### Claim 3 (depends on 1)

The system of claim 1 wherein a query template may be configured to store data comprising information not stored in the network accessible memory for storing data associated with a plurality of patient records.

### Claim 4 (depends on 1)

The system of claim 1 wherein the plurality of patient records may comprise data representing any of name, date of admission, date of discharge if available, date of birth, age, location, account number or billing number, medical record number, length of stay, days post discharge if available, and insurance company.

### Claim 5 (depends on 1)

The system of claim 1 wherein a list of possible answers to the authored query include any of “co-assign” a query to another provider, “remind me later”, “not my patient”.

### Claim 6 (depends on 1)

The system of claim 1 wherein the due date time by which a response to the query is required is defined manually by query author.

### Claim 7 (depends on 1)

The system of claim 1 wherein the due date time by which a response to the query is required is defined by a threshold value.

### Claim 8 (depends on 1)

The system of claim 1 wherein the system further comprises:
B4) an executable rating process couple to the executable manager interface process and the executable provider interface process, the executable rating process configured to generate graphical scorecards, accessible to query authors, of individual query performance measures of the plurality of responders operatively coupled to the query management server.

### Claim 9

A method for query management of patient information in a cloud-based network comprising:
A) providing a query management server operatively coupled to a network accessible memory for storing data associated with a plurality of patient records and a plurality of query author processes and query response processes operatively coupled to the server over the network;
B) receiving at the query management server a query from one of a plurality of query authoring processes, the query identifying one of the plurality of patient records;
C) transmitting with the query management server the received query to a query responder;
D) receiving at the query management server a response from one of the plurality of query response processes, the query response identifying the patient record associated with the received query;
E) maintaining a plurality of query templates in memory accessible by query management server and enabling a query author processes to any of select, modify, store or categorize one of the plurality of query templates; and
F) generating graphical scorecards with an executable rating process couple to the query management server, the graphical scorecards indicating performance measures of query response processes to query author processes
wherein a query template is configured to store data comprising a photograph or graphic representation of the query author.

### Claim 10 (depends on 9)

The system of claim 9 further comprising:
G) enabling provider processes operatively coupled to the query management server over a network to upload content for display to the plurality of query author processes and query response processes.

### Claim 11 (depends on 9)

The system of claim 9 wherein a query template may be configured to store data comprising any of a question, a list of possible answers, clinical information, query title, query instructions, provider education information, tags for reporting purposes, branding or footnote information.

### Claim 12 (depends on 9)

The system of claim 9 wherein the plurality of patient records may comprise data representing any of name, date of admission, date of discharge if available, date of birth, age, location, account number or billing number, medical record number, length of stay, days post discharge if available, and insurance company.

### Claim 13 (depends on 9)

The method of claim 9 wherein the query further identifies a due date time by which a response to the query is required.

### Claim 14 (depends on 13)

The method of claim 13 wherein the due date time by which a response to the query is required is defined by a threshold or in the query process.

### Claim 15

A computer program product for use with a computer processor comprising a non-transient computer usable medium containing computer usable instructions embodied thereon for performing a method for query management of patient information comprising:
A) providing a query management server operatively coupled to a network accessible memory for storing data associated with a plurality of patient records and a plurality of query author processes and query response processes operatively coupled to the server over the network;
B) receiving at the query management server a query from one of a plurality of query authoring processes, the query identifying one of the plurality of patient records;
C) transmitting with the query management server the received query to a query responder;
D) receiving at the query management server a response from one of the plurality of query response processes, the query response identifying the patient record associated with the received query;
E) maintaining a plurality of query templates in memory accessible by query management server and enabling query author processes to any of select, modify, store or categorize one of the plurality of query templates; and
F) generating graphical scorecards with an executable rating process couple to the query management server, the graphical scorecards indicating performance measures of query response processes to query author processes
wherein a query template is configured to store data comprising a photograph or graphic representation of the query author.

### Claim 16 (depends on 15)

The computer program product of claim 15 further comprising:
G) enabling provider processes operatively coupled to the query management server over a network to upload content for display to the plurality of query author processes and query response processes.

### Claim 17 (depends on 15)

The computer program product of claim 15 wherein the plurality of patient records may comprise data representing any of name, date of admission, date of discharge if available, date of birth, age, location, account number or billing number, medical record number, length of stay, days post discharge if available, and insurance company.

### Claim 18 (depends on 15)

The computer program product of claim 15 wherein the query further identifies a due date time by which a response to the query is required.

### Claim 19 (depends on 18)

The computer program product of claim 18 wherein the due date time by which a response to the query is required is defined by a threshold or in the query process.
