# US 11,308,747 B1 · Touchless visitor management

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- Number: US 11,308,747 B1
- Document ID: US11308747B1
- Status: Granted
- Kind: B1
- Application number: 17/306,263
- Filed: 2021-05-03
- Granted: 2022-04-19
- Earliest claimed: 2021-05-03
- Assignees: VMware, Inc.
- Applicants: VMware, Inc.
- Inventors: Hemant Sahani; Saurav Choudhuri; Anoop Adur; Aditya Ulman
- Web page: https://patentgrep.com/patent/US11308747B1

## CPC

- G07C 9/20: involving the use of a pass
- G07C 9/27: with central registration
- G06K 19/06009: {with optically detectable marking (G06K19/063, G06K19/08 take precedence)}
- G07C 9/10: Movable barriers with registering means
- G07C 9/22: in combination with an identity check of the pass holder
- G07C 9/28: the pass enabling tracking or indicating presence
- G06F 2221/2117: User registration
- G07C 2209/02: Access control comprising means for the enrolment of users
- G07C 2209/08: With time considerations, e.g. temporary activation, valid time window or time limitations
- G07C: TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G06K: GRAPHICAL DATA READING (image or video recognition or understanding G06V); PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)

## Abstract

Disclosed are various approaches for providing touchless visitor management. A visitor can complete a visitor registration process using a client device of the visitor and obtain a virtual badge credential to a visitor's device. A physical access control system credential as well as a visitor badge can also be obtained to the visitor's device.

## Claims

### Claim 1

A system for touchless visitor management comprising:
at least one computing device; and
a visitor management application executable by the at least one computing device, the visitor management application causing the at least one computing device to at least:
obtain a request to register a visitor;
provide a registration link to a client device associated with the visitor, the registration link pointing to a visitor registration portal;
obtain visitor registration data associated with the visitor from the visitor portal;
obtain confirmation of the request to register the visitor; and
generate an expiring link that is unique to the visitor, the expiring link comprising a link to a downloadable profile, the downloadable profile associated with a digital visitor badge, the digital visitor badge comprising a code that is verifiable by another device, the expiring link further providing access to at least one facility access credential for the visitor, wherein the downloadable profile and the at least one facility access credential are transmitted to a client device of the visitor.

### Claim 2 (depends on 1)

The system of claim 1, wherein the expiring link further directs a client device of the visitor to install an application that can obtain the downloadable profile or the at least one facility access credential.

### Claim 3 (depends on 1)

The system of claim 1, wherein the visitor management application further causes the at least one computing device to at least:
generate a physical access control system (PACS) credential providing access to at least one PACS reader associated with a facility; and
provide the PACS credential to the client device in response to the client device accessing the expiring link.

### Claim 4 (depends on 1)

The system of claim 1, wherein the visitor management application further causes the at least one computing device to at least disable the expiring link in response to the client device accessing the expiring link.

### Claim 5 (depends on 1)

The system of claim 1, wherein the digital visitor badge comprises a quick response (QR) code that is downloadable to the client device.

### Claim 6 (depends on 1)

The system of claim 1, wherein the at least one facility access credential further comprises an enterprise network credential providing guest access to an enterprise network, wherein the enterprise network credential is downloadable as a network profile to the client device.

### Claim 7 (depends on 1)

The system of claim 1, wherein the expiring link further comprises a link to a page comprising a visitor information survey, wherein the visitor management application withholds the at least one facility credential or the digital visitor badge until successful completion of the visitor information survey.

### Claim 8

A method comprising:
obtaining a request to register a visitor;
providing a registration link to a client device associated with the visitor, the registration link pointing to a visitor registration portal;
obtaining visitor registration data associated with the visitor from the visitor portal;
obtaining confirmation of the request to register the visitor; and
generating an expiring link that is unique to the visitor, the expiring link comprising a link to a downloadable profile, the downloadable profile associated with a digital visitor badge, the digital visitor badge comprising a code that is verifiable by another device, the expiring link further providing access to at least one facility access credential for the visitor, wherein the downloadable profile and the at least one facility access credential are transmitted to a client device of the visitor.

### Claim 9 (depends on 8)

The method of claim 8, wherein the expiring link further directs a client device of the visitor to install an application that can obtain the downloadable profile or the at least one facility access credential.

### Claim 10 (depends on 8)

The method of claim 8, further comprising:
generating a physical access control system (PACS) credential providing access to at least one PACS reader associated with a facility; and
providing the PACS credential to the client device in response to the client device accessing the expiring link.

### Claim 11 (depends on 8)

The method of claim 8, further comprising disabling the expiring link in response to the client device accessing the expiring link.

### Claim 12 (depends on 8)

The method of claim 8, wherein the digital visitor badge comprises a quick response (QR) code that is downloadable to the client device.

### Claim 13 (depends on 8)

The method of claim 8, wherein the at least one facility access credential further comprises an enterprise network credential providing guest access to an enterprise network, wherein the enterprise network credential is downloadable as a network profile to the client device.

### Claim 14 (depends on 8)

The method of claim 8, wherein the expiring link further comprises a link to a page comprising a visitor information survey, wherein the visitor management application withholds the at least one facility credential or the digital visitor badge until successful completion of the visitor information survey.

### Claim 15

A non-transitory computer-readable medium comprising machine-readable instructions, wherein when executed by a processor of at least one computing device, the machine-readable instructions cause the at least one computing device to at least:
obtain a request to register a visitor;
provide a registration link to a client device associated with the visitor, the registration link pointing to a visitor registration portal;
obtain visitor registration data associated with the visitor from the visitor portal;
obtain confirmation of the request to register the visitor; and
generate an expiring link that is unique to the visitor, the expiring link comprising a link to a downloadable profile, the downloadable profile associated with a digital visitor badge, the digital visitor badge comprising a code that is verifiable by another device, the expiring link further providing access to at least one facility access credential for the visitor, wherein the downloadable profile and the at least one facility access credential are transmitted to a client device of the visitor.

### Claim 16 (depends on 15)

The non-transitory computer-readable medium of claim 15, wherein the expiring link further directs a client device of the visitor to install an application that can obtain the downloadable profile or the at least one facility access credential.

### Claim 17 (depends on 15)

The non-transitory computer-readable medium of claim 15, wherein the machine readable instructions further cause the processor at least:
generate a physical access control system (PACS) credential providing access to at least one PACS reader associated with a facility; and
provide the PACS credential to the client device in response to the client device accessing the expiring link.

### Claim 18 (depends on 15)

The non-transitory computer-readable medium of claim 15, wherein the digital visitor badge comprises a quick response (QR) code that is downloadable to the client device.

### Claim 19 (depends on 15)

The non-transitory computer-readable medium of claim 15, wherein the at least one facility access credential further comprises an enterprise network credential providing guest access to an enterprise network, wherein the enterprise network credential is downloadable as a network profile to the client device.

### Claim 20 (depends on 15)

The non-transitory computer-readable medium of claim 15, wherein the expiring link further comprises a link to a page comprising a visitor information survey, wherein the visitor management application withholds the at least one facility credential or the digital visitor badge until successful completion of the visitor information survey.
