# US 11,307,954 B2 · Data protection manager

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- Number: US 11,307,954 B2
- Document ID: US11307954B2
- Status: Granted
- Kind: B2
- Application number: 16/701,848
- Filed: 2019-12-03
- Published: 2020-04-02
- Granted: 2022-04-19
- Earliest claimed: 2017-12-28
- Assignees: Cerner Innovation, Inc.
- Applicants: Cerner Innovation, Inc.
- Inventors: Buyyarapyu Pavan Kishore; Akkaladevi Vijay Krishna; Jagadish Mohith; Ramesh Monisha; Nese Manjunatha; Ravishankar Nagesh
- Web page: https://patentgrep.com/patent/US11307954B2

## CPC

- G06F 11/327: {Alarm or error message display}
- G06F 3/0483: Interaction with page-structured environments, e.g. book metaphor
- G06F 11/0709: {in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems}
- G06F 11/0751: {Error or fault detection not based on redundancy (power supply failures G06F1/30; network fault management H04L41/06)}
- G06F 11/0769: {Readable error formats, e.g. cross-platform generic formats, human understandable formats}
- G06F 11/1448: {Management of the data involved in backup or backup restore}
- G06F 11/1464: {for networked environments}
- G06Q 10/063: Operations research, analysis or management
- G06F 11/1446: Point-in-time backing up or restoration of persistent data
- G16H 10/00: ICT specially adapted for the handling or processing of patient-related medical or healthcare data (for medical reports G16H15/00; for therapies or health-improving plans G16H20/00; for the handling or processing of medical images G16H30/00)
- G16H 10/60: for patient-specific data, e.g. for electronic patient records
- G16H 40/20: for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
- G16H 40/40: for the management of medical equipment or devices, e.g. scheduling maintenance or upgrades
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA

## Abstract

Systems, methods, and computer-readable media for data protection management are provided. Failure notifications corresponding to backup failures of client servers in a healthcare facility are received and a dashboard associated with the backup failures is provided. The dashboard comprises user information that identifies users assigned to each backup failure. In embodiments, the dashboard enables a user to update a status of a backup failure and add, access, and modify records corresponding to a backup failure. In some embodiments, the dashboard is integrated with a service management application that enables the user to create a service request from the dashboard. A report corresponding to the dashboard is generated and communicated to a leadership team. The report includes statistics corresponding to backup failures addressed by each associate and backup failures identified per region or unit of a healthcare facility.

## Claims

### Claim 1

A system for utilizing frictionless processing auto-adjudication of medical encounters, the system comprising:
a processor; and
a computer storage medium storing computer-usable instructions that, when used by the processor, cause the processor to:
receive failure notifications corresponding to backup failures of client servers in a healthcare facility;
provide a dashboard associated with the backup failures, the dashboard comprising user information that identifies a user assigned to each backup failure;
generate a report corresponding to the dashboard comprising statistics corresponding to backup failures addressed by a respective associate; and
wherein the report on the dashboard comprises a list of failed backups to be addressed, separated by region.

### Claim 2 (depends on 1)

The system of claim 1, wherein the report on the dashboard further comprises a chart showing a percentage of pending, offline, in progress, and fixed backup failures for a current day.

### Claim 3 (depends on 1)

The system of claim 1, wherein the report on the dashboard is presented in real time.

### Claim 4 (depends on 1)

The system of claim 1, wherein the dashboard includes a summary of the backup failures over a time period.

### Claim 5 (depends on 1)

The system of claim 1, further comprising enabling a user to update a status of a backup failure.

### Claim 6 (depends on 1)

The system of claim 1, further comprising enabling a user to add, access, and modify records corresponding to a backup failure.

### Claim 7 (depends on 1)

The system of claim 1, wherein the dashboard is integrated with a Lightweight Directory Access Protocol.

### Claim 8 (depends on 1)

The system of claim 1, wherein the dashboard is integrated with a service management application that enables the user to create a service request from the dashboard.

### Claim 9 (depends on 1)

The system of claim 1, wherein the dashboard is integrated with a service management application that enables the user to create a service request from the dashboard.

### Claim 10

A computerized method for providing a data protection manager, the method comprising:
receiving failure notifications corresponding to backup failures of client servers in a healthcare facility;
providing a dashboard associated with the backup failures, the dashboard comprising user information that identifies a user assigned to each backup failure;
generating a report corresponding to the dashboard, comprising statistics corresponding to backup failures addressed by a respective associate; and
wherein the report on the dashboard presents a list of failed backups to be addressed, separated by region.

### Claim 11 (depends on 10)

The computerized method of claim 10, wherein the dashboard further comprises backup failures identified per region or unit of a healthcare facility.

### Claim 12 (depends on 10)

The computerized method of claim 10, wherein the dashboard distinguishes backup failures that have repeated a configurable number of times.

### Claim 13 (depends on 10)

The computerized method of claim 10, wherein the dashboard is integrated with a Lightweight Directory Access Protocol and a service management application, the service management application enabling the user to create a service request from the dashboard.

### Claim 14 (depends on 10)

The computerized method of claim 10, wherein the report on the dashboard further comprises a chart showing a percentage of pending, offline, in progress, and fixed backup failures for a current day.

### Claim 15 (depends on 14)

The computerized method of claim 14, wherein the report on the dashboard is presented in real time.

### Claim 16 (depends on 15)

The computerized method of claim 15, wherein the dashboard includes a summary of the backup failures over a time period.

### Claim 17

One or more computer storage media having computer-executable instructions embodied thereon that, when executed by a computer, causes the computer to perform operations to provide a data protection manager, the operations comprising:
receiving failure notifications corresponding to backup failures of client servers in a healthcare facility;
providing a dashboard associated with the backup failures, the dashboard comprising user information that identifies a user assigned to each backup failure;
generating a report corresponding to the dashboard, comprising statistics corresponding to backup failures addressed by a respective associate; and
wherein the report on the dashboard is presented in real time and comprises a list of failed backups to be addressed, separated by region, and a chart showing a percentage of pending, offline, in progress, and fixed backup failures for a current day.

### Claim 18 (depends on 17)

The computer storage media of claim 17, wherein the dashboard further comprises backup failures identified per region or unit of a healthcare facility.

### Claim 19 (depends on 18)

The computer storage media of claim 18, wherein the dashboard includes a summary of the backup failures over a time period.

### Claim 20 (depends on 19)

The computer storage media of claim 19, wherein the dashboard is integrated with a Lightweight Directory Access Protocol.
