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US 11,277,524 B2Granted
Toll-free telecommunications management platform
AssigneeSomos, Inc.
InventorsSriram Sharma, William Carter, Michael Kimmel
Life of this patent
Estimating the term…
Abstract
A method including receiving a natural language input and determining a telecommunications routing code based at least in part on the natural language input. The telecommunications routing code is associated with routing calls to a telecommunications number. The method further includes populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.
Claims20
A method comprising:
- receiving a natural language input;
- determining a telecommunications routing code based at least in part on the natural language input, the telecommunications routing code associated with routing calls to a telecommunications number;
- and
- populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.
1 more element
A non-transitory computer-readable medium comprising computer executable instructions that adapt at least one processor to:
- receive a natural language input;
- determine a telecommunications routing code based at least in part on the natural language input, the telecommunications routing code associated with routing calls to a telecommunications number;
- and
- populate the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.
1 more element
Dependencies are inferred from the claim text.