Image forming apparatus for displaying information for performing maintenance on the image forming apparatus, and method and program for controlling the same

An image processing apparatus comprising:

• at least one processor and at least one memory coupled to the at least one processor, the at least one memory having stored thereon instructions, which, when executed by the at least one processor, cause the at least one processor cooperating to act as:
• a detecting unit configured to detect a maintenance event that has occurred on the image processing apparatus;
• a storing unit configured to store a plurality of movie files in association with each message information, where the plurality of movie files corresponds to a plurality of processes for maintenance event resolution, and store identification information for identifying one maintenance event in association with a combination of a plurality of movie files;
• an acquiring unit configured to acquire, from among the plurality of movie files stored by the storing unit, a plurality of movie files corresponding to the maintenance event detected by the detecting unit;
• and
• a displaying control unit configured to, based on detecting the maintenance event by the detecting unit, display the plurality of movie files acquired by the acquiring unit as a sequence movie,
• wherein the displaying control unit displays, together with the movie file, the corresponding message information stored in association with the displayed movie file by the storing unit.