Digital assistant for emergency calling

#In traditional 911 or other emergency service calls, for example in the United States, a landline's location is automatically sent to a dispatcher receiving the call. In addition to landline emergency services, enhanced 911 (e.g., e911 or E112 in Europe) is available for aiding in location determination for an emergency call from a device (e.g., a cell phone). However, location data for a device is sometimes unreliable, and obtaining precise or accurate location data may be difficult.

#In the drawings, which are not necessarily drawn to scale, like numerals may describe similar components in different views. Like numerals having different letter suffixes may represent different instances of similar components. The drawings illustrate generally, by way of example, but not by way of limitation, various embodiments discussed in the present document.

#FIGS. 1-3 illustrate an example device for activating a digital assistant during an emergency communication according to some examples of the present disclosure.

#FIG. 4 illustrates an example timing diagram for providing address information during an emergency communication according to some examples of the present disclosure.

#Systems and methods for providing a location during an emergency communication via a device are described herein. These systems and methods may be used to provide address or location services during an emergency communication (e.g., a call, such as from a device). In an example, precise or accurate location data for a device may not be available or accurate when the location is provided by a user to an emergency service. For example, a user may not know an exact location or address, may be mistaken (e.g., due to emergency circumstances), due to reliance on the user's memory or issues with clearly remembering during an emergency, or the like. Some jurisdictions require or rely on a user to provide location information when requesting emergency services or reporting an emergency from a device.

#The systems and methods described herein solve the technical issues involved with unknown location information of a device or issues with inaccuracy and unreliability of user-provided addresses. The systems and methods described herein solve these technical issues by accurately and reliably providing location information for a device. The location information is automatically determined, and is provided by a digital assistant. A digital assistant is a program, app, bot, or other code configured to interact with a user or perform tasks.

#In an example, systems and methods described herein may automatically invoke a digital assistant to participate in an emergency communication. The digital assistant may be invoked responsive to a specific dialed number (such as 911, 999, etc.) or wake-up word or phrase determined during a conversation. The digital assistant may listen to the conversation or converse with participants of the emergency communication. In an example, in response to a question or comment (explicit or implicit) about a location of a participating device, the digital assistant may automatically provide audio or text (e.g., a map) regarding the location.