Communication quality evaluation device, communication quality evaluation method, and communication quality evaluation program

A communication quality evaluation method wherein a communication quality evaluation device comprises a memory, the communication quality evaluation method comprising:

• receiving, while a user is using communication service on a portable terminal, use continuation possibility information, which indicates whether the user will continue to use a communication service in the case of each of a plurality of first objective indicators, via a base station from the portable terminal;
• receiving a first objective indicator which indicates communication quality from the base station;
• storing the received use continuation possibility information and the received first objective indicator into the memory in association with each other;
• acquiring a second objective indicator at a point in time at which the communication quality evaluation device makes a determination;
• and
• using the acquired second objective indicator and with reference to permission relationship information, indicating a relationship between the plurality of first objective indicators and the use continuation possibility information, stored in the memory, determining whether the user will continue to use the communication service on a basis of a result of referencing the permission relationship information.

A non-transitory computer-readable recording medium storing a communication quality evaluation program that causes a computer of a communication quality evaluation device to execute a process including the steps of:

• receiving, while a user is using a communication service on a portable terminal, use continuation possibility information, which indicates whether the user will continue to use communication service in the case of each of a plurality of first objective indicators, via a base station from the portable terminal;
• receiving a first objective indicator which indicates communication quality from the base station;
• storing the received use continuation possibility information and the received first objective indicator into a memory in association with each other;
• acquiring a second objective indicator at a point in time at which the communication quality evaluation device makes a determination;
• and
• using the acquired second objective indicator and with reference to the permission relationship information, indicating a relationship between the plurality of first objective indicators and the use continuation possibility information, stored in the memory, determining whether the user will continue to use the communication service on a basis of a result of referencing the permission relationship information.