Intelligent touch care corresponding to a patient question

A computerized method comprising:

• receiving, at a mobile device, a touch point indicating a patient in a community care setting has a question for a clinician;
• in response to the touch point, automatically communicating data corresponding to the touch point to an electronic health record (EHR) for the patient;
• dynamically crawling data in the EHR for the patient, the data including a community early warning score (CEWS);
• and
• based on the touch point and the data in the EHR, triggering, at the mobile device, a follow-up comprising a notification for the patient or initiating, at the mobile device, a telephone clinical assessment.

A system comprising:

• a processor;
• and
• a computer storage medium storing computer-usable instructions that, when used by the processor, cause the processor to:
• receive, at a mobile device, a touch point indicating a patient in a community care setting has a question for a clinician;
• in response to the touch point, automatically communicate data corresponding to the touch point to an electronic health record (EHR) for the patient;
• dynamically crawl data in the EHR for the patient, the data including a community early warning score (CEWS);
• and
• based on the touch point and the data in the EHR, trigger, at the mobile device, a follow-up comprising a notification for the patient or initiating, at the mobile device, a telephone clinical assessment.