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US 11,238,870 B2Granted
Interaction method, electronic device, and server
AssigneeAlibaba Group Holding Limited
InventorYi Xu
Life of this patent
Estimating the term…
Abstract
The present application discloses a method, device, system, and computer system for interfacing with a terminal in connection with performing a service function. The method includes receiving audio information based at least in part on a voice input from a user, determining a service function corresponding to the audio information, determining user information for the user based at least in part on the audio information, and performing the service function based at least in part on the user information.
Claims18
A method, comprising:
- receiving, by one or more processors, audio information based at least in part on a voice input from a user;
- determining, by the one or more processors, a service function corresponding to the audio information;
- in response to determining an identity of the user,
- determining, by the one or more processors, user information for the user based at least in part on the audio information;
- and
- performing, by the one or more processors, the service function based at least in part on the user information;
- and
- in response to determining that an identity of the user is indeterminable based on the audio information,
- determining an option information set associated with the service function;
- providing option information to the user, wherein the option information is comprised in the option information set and represents an implementation of the service function;
- receiving a selection instruction from the user, the selection instruction indicating a target option information in the option information set;
- and
- performing the service function according to the implementation corresponding to the target option information.
10 more elements
A device, comprising:
- one or more processors configured to:
- receive audio information based at least in part on a voice input from a user;
- determine a service function corresponding to the audio information;
- in response to a determination of an identity of the user,
- determine user information for the user based at least in part on the audio information;
- and
- perform the service function based at least in part on the user information;
- and
- in response to a determination that an identity of the user is indeterminable based on the audio information,
- determine an option information set associated with the service function;
- provide option information to the user, wherein the option information is comprised in the option information set and represents an implementation of the service function;
- receive a selection instruction from the user, the selection instruction indicating a target option information in the option information set;
- and
- perform the service function according to the implementation corresponding to the target option information;
- and
- one or more memories coupled to the one or more processors, configured to provide the one or more processors with instructions.
13 more elements
A system, comprising:
- one or more terminals;
- and
- one or more servers in communication with one or more terminals;
- wherein:
- the one or more terminals obtains audio information based at least in part on voice input from a user;
- and
- the one or more of the terminal and the one or more servers:
- determine a service function corresponding to the audio information;
- in response to a determination of an identity of the user,
- determine user information for the user based at least in part on the audio information, and perform the service function based at least in part on the user information;
- and
- in response to a determination that an identity of the user is indeterminable based on the audio information,
- determine an option information set associated with the service function;
- provide option information to the user, wherein the option information is comprised in the option information set and represents an implementation of the service function;
- receive a selection instruction from the user, the selection instruction indicating a target option information in the option information set;
- and
- perform the service function according to the implementation corresponding to the target option information.
14 more elements
A computer program product, the computer program product being embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
- receiving, by one or more processors, audio information based at least in part on a voice input from a user;
- determining, by the one or more processors, a service function corresponding to the audio information;
- in response to determining an identity of the user,
- determining, by the one or more processors, user information for the user based at least in part on the audio information;
- and
- performing, by the one or more processors, the service function based at least in part on the user information;
- and
- in response to determining that an identity of the user is indeterminable based on the audio information,
- determining an option information set associated with the service function;
- providing option information to the user, wherein the option information is comprised in the option information set and represents an implementation of the service function;
- receiving a selection instruction from the user, the selection instruction indicating a target option information in the option information set;
- and
- performing the service function according to the implementation corresponding to the target option information.
10 more elements
Dependencies are inferred from the claim text.