US 11,238,465 B2 · System and method for remote acquisition and delivery of goods

Abstract

A system and method for remote acquisition and delivery of goods includes a server in communication with customer computers, such as through a user interface via the internet. The server can store customer information including billing information, and may include an image processor. A mobile delivery system in communication with the server includes an energy efficient vehicle, an image capture device, a global positioning system, a communication device and a printer. In use, a customer communicates with a mobile delivery agent via the image capture device and the communication device to remotely acquire a product. Once acquired, the delivery agent delivers the product to a designated delivery location. The image capture device can be utilized during the entire transaction. The system preferably includes a processor for optimizing system efficiencies, including selecting a delivery agent based on the product, pick-up location and delivery site.

Claims19

Dependent claims

A method for remote acquisition and delivery of goods through one or more agents of a service provider, each agent having a mobile agent system in communication with at least one remote server, with each mobile agent system including:

a digital image capture device and a communication device, said method comprising:
receiving, through the at least one remote server, a first acquisition request from a customer for a first set of one or more goods;
contacting, through the communications device, the one or more agents;
upon failing to locate an identified product of the set of one or more goods, electronically transmitting information on a replacement product for the identified product of the set of one or more goods to the customer using the digital image capture device of the agent, including:
obtaining a bar or QR code of the replacement product;
determining the information from the bar or QR code, wherein the information includes at least one image of the replacement product;
and
sending the information for the customer to approve the purchase of the replacement product based on the information determined from the bar or QR code;
and
upon receiving approval of the purchase from the customer, acquiring the replacement product, via the agent.

7 more elements

Dependencies are inferred from the claim text.

System and method for remote acquisition and delivery of goods

Life of this patent

System and method for remote acquisition and delivery of goods

Life of this patent

Abstract

Claims19