Interactive electronic employee feedback systems and methods

A method for implementing interactive anonymous feedback comprising:

• providing a user interface on an electronic device for selecting an individual and entering a feedback message for the individual, wherein the user interface includes a freestyle text area allowing a user of the electronic device to compose the feedback message with own words of the user and a send command allowing the user to send the composed feedback message to a computer system over a network, and displaying a public feed comprising other feedback messages given to other recipients, wherein the public feed allows the user to view the other feedback messages and view corresponding identification of the other recipients of the other feedback messages without displaying sender identifiers of the other feedback messages, wherein the public feed displays an interactive vote command allowing the user to select up vote or down vote for the other feedback messages displayed in the public feed;
• transmitting the composed feedback message and a sender identifier identifying the user who composed the message over the network via a network connection interface of the electronic device in response to the user selecting the send command;
• receiving data at a server that includes the composed feedback message and the sender identifier over the network via the network connection interface of the server;
• communicating with an employee database of an institution containing employee identity information and obtain a list from the employee database;
• and
• establishing an application environment including a service application, a first database, and a data cache and retrieval system;
• wherein the service application is configured to:
• save the received data in the first database;
• duplicate the received data, remove the sender identifier from the duplicated data, and save the duplicated data without the sender identifier to the data cache and retrieval system;
• and
• transmit the composed feedback message from the data cache and retrieval system to the electronic device;
• wherein the first database is implemented with security configuration that prevents unauthorized access to the sender identifier, and the security configuration implemented on the first database includes application level and database level restrictions, wherein the application level restrictions limit software applications that can read from and write into the first database and the database level restrictions limit users who can access the first database;
• wherein the data cache and retrieval system is configured to store the duplicated data without the sender identifier, and wherein the data cache and retrieval system is configured to generate a search index of written feedback in the stored duplicated data, without the sender identifier, and allow the service application to access the stored duplicated data without the sender identifier using the index, and the data cache and retrieval system is configured to temporarily store portions of the duplicated data and provide the portions of the duplicated data, to be transmitted by the service application, without the sender identifier that has been previously accessed by the service application to send the duplicated data, without the sender identifier, to electronic devices;
• and
• wherein the service application is further configured to:
• transmit the duplicated data without the sender identifier in the data cache and retrieval system to the electronic device and other electronic devices implemented, wherein the duplicated data without the sender identifier includes the composed feedback message;
• and
• allow the electronic device and the other electronic devices to display the feedback message and identity of a recipient of the feedback message in the public feed without showing the sender identifier, such that the identity of the user or feedback message sender is unknown to other users of the other electronic devices and the recipient;
• and
• wherein the user interface further includes an interactive feedback rating scale allowing the user of the electronic device to select a feedback rating for the recipient, and the selected feedback rating is transmitted to the server with the feedback message, sent to the electronic device from the server with the feedback message, and displayed on the public feed with the feedback message.

A non-transitory computer readable medium storing one or more software applications that causes a computer system to execute a method, the method comprising:

• providing a user interface on an electronic device for selecting an individual and entering a feedback message for the individual, wherein the user interface includes a freestyle text area allowing a user of the electronic device to compose the feedback message with own words of the user, a send command allowing the user to send the composed feedback message to the computer system over a network, and displays a public feed comprising other feedback messages given to other recipients, wherein the public feed allows the user to view the other feedback messages and view corresponding identification of the other recipients of the other feedback messages without displaying sender identifiers of the other feedback messages, wherein the public feed displays an interactive vote command allowing the user to select up vote or down vote for the other feedback messages displayed in the public feed;
• transmitting the composed feedback message and a sender identifier identifying the user who composed the message to the computer system over the network via a network connection interface of the electronic device in response to the user selecting the send command;
• receiving data at a server that includes the composed feedback message and the sender identifier over the network via the network connection interface of the server;
• communicating with an employee database of an institution containing employee identity information and obtain a list from the employee database;
• and
• establishing an application environment including a service application, a first database, and a data cache and retrieval system;
• wherein the service application is configured to:
• save the received data in the first database;
• duplicate the received data, remove the sender identifier from the duplicated data, and save the duplicated data without the sender identifier to the data cache and retrieval system;
• and
• transmit the composed feedback message from the data cache and retrieval system to the electronic device;
• wherein the first database is implemented with security configuration that prevents unauthorized access to the sender identifier, and the security configuration implemented on the first database includes application level and database level restrictions, wherein the application level restrictions limit software applications that can read from and write into the first database and the database level restrictions limit users who can access the first database;
• wherein the data cache and retrieval system is configured to store the duplicated data without the sender identifier, and wherein the data cache and retrieval system is configured to generate a search index of written feedback in the stored duplicated data, without the sender identifier, comprising the other feedback messages, use the search index to deliver portions of the duplicated data to end users, and allow the service application to access the stored duplicated data without the sender identifier using the index, and the data cache and retrieval system is configured to temporarily store portions of the duplicated data and provide the portions of the duplicated data, to be transmitted by the service application, without the sender identifier, that has been previously accessed by the service application to send the duplicated data, without the sender identifier, to electronic devices;
• and
• wherein the service application is further configured to:
• transmit the duplicated data without the sender identifier in the data cache and retrieval system to the electronic device and other electronic devices implemented, wherein the duplicated data without the sender identifier includes the composed feedback message;
• and
• allow the electronic device and the other electronic devices to display the feedback message and identity of a recipient of the feedback message in the public feed without showing the sender identifier, such that the identity of the user or feedback message sender is unknown to other users of the other electronic devices and the recipient;
• and
• wherein the user interface further includes an interactive feedback rating scale allowing the user of the electronic device to select a feedback rating for the recipient, and the selected feedback rating is transmitted to the server with the feedback message, sent to the electronic device from the server with the feedback message, and displayed on the public feed with the feedback message.