Text analysis of unstructured data

A method comprising:

• retrieve unstructured data from a plurality of user inputs, wherein the plurality of user inputs comprises a plurality of reports;
• identify a plurality of text words in the unstructured data;
• count a number of occurrences of each text word in the plurality of text words;
• display the plurality of text words in a word cloud by displaying each of the plurality of text words with a size corresponding to the number of occurrences of the respective text word of the plurality of text words, wherein a larger number of occurrences results in a larger size of the respective text word when displayed;
• display a plurality of trendlines for occurrences of the plurality of text words, wherein displaying the plurality of trendlines comprises displaying a visual indicator for each trendline of the plurality of trendlines indicating that the respective trendline matches a corresponding text word in the word cloud;
• save settings used to generate the word cloud and the plurality of trendlines;
• retrieve an additional plurality of text words in additional data from an additional plurality of reports, wherein the additional plurality of reports has a different type than a type of the plurality of reports;
• display the additional plurality of text words in an additional word cloud in an auxiliary frame using the saved settings;
• and
• display an additional plurality of trendlines for occurrences of the additional plurality of text words using the saved settings.

Tangible, non-transitory, and computer-readable medium having instructions stored thereon, wherein the instructions are configured to cause one or more processors to:

• retrieve unstructured data from a report comprising a plurality of user inputs, wherein the report comprises a plurality of incident reports or problem reports;
• identify a first plurality of text words in the unstructured data;
• count a number of occurrences of each text word in the first plurality of text words;
• cause display of the first plurality of text words in a first word cloud in a first frame by displaying one or more of the first plurality of text words with a size corresponding to the number of occurrences of the respective text word of the first plurality of text words, wherein a larger number of occurrences results in a larger size of the respective text word when displayed;
• cause display of a first plurality of trendlines in the first frame for occurrences for corresponding text words of the first plurality of text words, wherein causing display of the first plurality of trendlines comprises causing display of a visual indicator for each trendline of the first plurality of trendlines indicating that the respective trendline matches a corresponding text word in the first word cloud;
• save settings used to generate the first word cloud and the first plurality of trendlines;
• cause display of a second plurality of text words in a second word cloud in a second frame using the saved settings;
• and
• cause display of a second plurality of trendlines in the second frame using the saved settings, wherein the first plurality of text words and the second plurality of text words correspond to different time periods of compiled incident reports or problem reports.