US 11,232,407 B1Granted

System and method of assessing sentiment of an organization

AssigneeAnthem, Inc.

InventorsRamesh Aki, Joseph P. Knytych, Sanjeeva Kodimala, Michael J. Zerhusen

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Abstract

A method including, at a first electronic device including a user-input device and a display, authenticating a user of the first electronic device to connect to a network. In response to authenticating the user, the method includes generating user credentials indicative of authorization of the user to the network, displaying a home screen including a system tray, the system tray including a system tray icon, detecting a first input indicative of a selection of the system tray icon on the system tray. In response to detecting the first input indicative of the selection of the system tray icon, the method includes displaying a status submission user interface overlaid on the home screen, the status submission user interface including a plurality of user-sentiment icons. After detecting a second input indicative of a selection of one of the user-sentiment icons, the method includes transmitting, to a server device, status data associated with the user credentials, a time when the second input occurred, and user-sentiment data associated with the selected user-sentiment icon. While displaying the status submission user interface, the method includes detecting a third input indicative of a selection to display reporting data In response to detecting the third input to display reporting data, the method includes requesting reporting data from the server device, and receiving and displaying a reporting user interface including the reporting data for one or more users in the organization, the reporting data including at least one of a count of a number of instances where a respective user-sentiment icon of a plurality of user-sentiment icons was previously selected by the one or more users, and a percentage of the number of instances where the respective user-sentiment icon was previously selected by the one or more users relative to the other user-sentiment icons.

Claims20

Dependent claims

A method, comprising:

at a first electronic device including a user-input device and a display:
authenticating a user of the first electronic device,
in response to authenticating the user, generating user credentials indicative of authorization of the user to access a network;
displaying a home screen on the display, the home screen including a system tray, the system tray including a system tray icon;
detecting a first input indicative of a selection of the system tray icon on the system tray;
in response to detecting the first input indicative of the selection of the system tray icon, displaying a status submission user interface overlaid on the home screen, the status submission user interface including a plurality of user-sentiment icons;
after detecting a second input indicative of a selection of one of the user-sentiment icons, transmitting, to a server device, status data associated with the user credentials, a time when the second input was detected, and user-sentiment data associated with the selected user-sentiment icon;
while displaying the status submission user interface, detecting a third input indicative of a selection to display reporting data, the reporting data including:
a count of a number of instances where a respective user-sentiment icon of a plurality of user-sentiment icons was previously selected by one or more users, and
a percentage of the number of instances where the respective user-sentiment icon was previously selected by the one or more users relative to other user-sentiment icons;
in response to detecting the third input indicative of a selection to display reporting data:
requesting reporting data from the server device;
comparing in real-time the percentage of the number of instances of one or more users with a percentage of a number of instances of one or more other users to generate a sentiment comparison;
and
receiving and displaying a reporting user interface, the reporting user interface including the reporting data for-one or more users in an organization and the sentiment comparison displayed as a percentage change over a predetermined period of time.

12 more elements

A method of presenting organizational sentiment to an authorized, comprising:

authenticating one or more first users on respective first electronic devices, wherein the one or more first users are members of an organization
rendering, on the first electronic devices, a display that includes a status submission user interface including a plurality of user-sentiment icons;
detecting, on each of the respective first electronic devices, a selection of one of the user-sentiment icons;
transmitting, by the respective first electronic devices, to a server, status data associated with the authenticated first users of the each of respective first electronic devices and the detected selection of one of the user-sentiment icons to a server;
authenticating a second user on a second electronic device, wherein the second user is a member of the organization;
receiving, at the server, instructions associated with the second electronic device to render on a display of the second electronic device, reporting data associated with the status data, wherein the reporting data includes:
a percentage of a number of times each one of plurality of user-sentiment icons was selected by the first users based upon a position of the first users in the organization relative to other user-sentiment icons;
comparing in real-time the percentage of the number of times with a percentage of a number of times one or more other users to generate a sentiment comparison;
rendering, on the display of the second electronic device, the reporting data;
and
without receiving additional instructions to render a display on the second electronic device, updating the reporting data displayed on the second electronic device to reflect status data transmitted to the server after the receiving, at the server, of instructions associated with the second electronic device to render, on the display of the second electronic device, the reporting data and the sentiment comparison as a percentage change over a predetermined period of time.

8 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/294,008Filed 6 Mar 2019
Granted: 25 Jan 2022
Term ends: Not estimatedThe source records don’t support an estimate.

Classification11 codes

G06Q 10/105
Office automation; Time management: human resources
G06F 3/04817
Based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like…:…
G06F 3/0482
Based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like…:…
G06F 21/45
Authentication, i.e. establishing the identity or authorisation of security principals: structures or tools for the administration of authentication