File storage service initiation of antivirus software locally installed on a user device

A system for repairing user devices infected with malicious code, the system comprising:

• a memory storing a plurality of files within a remote file storage system accessible by a plurality of user devices;
• and
• an electronic processor configured to, in response to detection of an infected file within the plurality of files stored within the memory,
• determine a user device included in the plurality of user devices interacting with the infected file stored within the remote file system, wherein interacting with the infected file includes at least one selected from a group comprising uploading the infected file to the remote file storage system, accessing the infected file included within the remote file storage system, and modifying the infected file included within the remote file storage system,
• determine, using registration information for the user device including a unique identifier of the user device and an identifier of an antivirus software installed locally on the user device, the antivirus software installed locally on the user device,
• prompt a user associated with the user device to approve remote initiation of the antivirus software installed locally on the user device, and
• in response to receiving approval of the remote initiation of the antivirus software, remotely initiate the antivirus software installed locally on the user device using the registration information.

A non-transitory computer-readable medium storing instructions that, when executed by an electronic processor, perform a set of functions, the set of functions comprising:

• determining a user device interacting with an infected file detected within a remote file storage system wherein interacting with the infected file includes at least one selected from a group comprising uploading the infected file to the remote file storage system, accessing the infected file included within the remote file storage system, and modifying the infected file included within the remote file storage system;
• determining, using registration information for the user device including a unique identifier of the user device and an identifier of an antivirus software installed locally on the user device, the antivirus software installed locally on the user device;
• prompting a user associated with the user device to approve remote initiation of the antivirus software installed locally on the user device;
• and
• remotely initiating, using the registration information, the antivirus software installed locally on the user device in response to receiving approval of the remote initiation.