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US 11,216,842 B2Granted
Marketing offers
AssigneeOptical Phusion, Inc.
InventorsPrescott Arnold, William Scarsciotti
Life of this patent
Estimating the term…
Abstract
A method includes determining that a token associated with a customer is present in a store; and sending, to a mobile device associated with the customer, a signal to prepare the mobile device to be able to receive a marketing offer.
Claims24
A method comprising:
- determining, by a computing system, that a token associated with a customer is present in a store based on an interaction between the token and a token reader present in the store;
- accessing, by the computing system, a record for the customer stored in a database, the record for the customer including (i) an identifier of the token, (ii) an identifier of a mobile device associated with the customer, and (iii) a communication preference for the customer;
- responsive to determining that the token associated with the customer is present in the store, preparing the mobile device associated with the customer to receive a communication from a computing device associated with the store, including:
- responsive to determining that the token associated with the customer is present in the store, causing a signal to be sent directly from the computing system to the mobile device via a first communications network, the signal including a code capable of validating a permission of the mobile device associated with the customer, and
- responsive to determining that the token associated with the customer is present in the store, automatically causing validation of a permission of the mobile device by the mobile device based on the code included in the signal, in which validation of the permission allows the mobile device to perform both of (i) activation of a software application of the mobile device, the software application being associated with the store and (ii) activation of a wireless Internet communications capability of the mobile device, the wireless Internet communications capability being for communication over a communications network different than the first communications network;
- and
- after preparing the mobile device associated with the customer to receive the communication from the computing device associated with the store, transmitting, to the computing device associated with the store, a confirmation that the signal has been sent to the mobile device associated with the customer.
4 more elements
A system comprising:
- a detection device for detecting that a token associated with a customer is present in a store based on an interaction between the token and the detection device;
- a computing device for:
- accessing a record for the customer stored in a database, the record for the customer including (i) an identifier of the token, (ii) an identifier of a mobile device associated with the customer, and (iii) a communication preference for the customer;
- and
- a communications device for, responsive to detecting that the token associated with the customer is present in the store, preparing the mobile device associated with the customer to receive a communication from a computing device associated with the store, the preparing including:
- responsive to detecting that the token associated with the customer is present in the store, causing a signal to be sent directly from the computing device to the mobile device via a first communications network, the signal including a code capable of validating a permission of the mobile device associated with the customer, and
- responsive to detecting that the token associated with the customer is present in the store, automatically causing validation of a permission of the mobile device by the mobile device based on the code included in the signal, in which validation of the permission allows the mobile device to perform both of (i) activation of a software application of the mobile device, the software application being associated with the store and (ii) activation of a wireless Internet communications capability of the mobile device, the wireless Internet communications capability being for communication over a communications network different than the first communications network;
- and
- in which the communications device is for, after preparing the mobile device associated with the customer to receive the communication from the computing device associated with the store, transmitting, to the computing device associated with the store, a confirmation that the signal has been sent to the mobile device associated with the customer.
6 more elements
A non-transitory computer readable medium storing instructions for causing a computing system to:
- determine, by the computing system, that a token associated with a customer is present in a store based on an interaction between the token and a token reader present in the store;
- access, by the computing system, a record for the customer stored in a database, the record for the customer including (i) an identifier of the token, (ii) an identifier of a mobile device associated with the customer, and (iii) a communication preference for the customer;
- responsive to determining that the token associated with the customer is present in the store, prepare the mobile device associated with the customer to receive a communication from a computing device associated with the store, including:
- responsive to determining that the token associated with the customer is present in the store, causing a signal to be sent directly from the computing system to the mobile device via a first communications network, the signal including a code capable of validating a permission of the mobile device associated with the customer, and
- responsive to determining that the token associated with the customer is present in the store, automatically causing validation of a permission of the mobile device by the mobile device based on the code included in the signal, in which validation of the permission allows the mobile device to perform both of (i) activation of a software application of the mobile device, the software application being associated with the store and (ii) activation of a wireless Internet communications capability of the mobile device, the wireless Internet communications capability being for communication over a communications network different than the first communications network;
- and
- after preparing the mobile device associated with the customer to receive the communication from the computing device associated with the store, transmitting, to the computing device associated with the store, a confirmation that the signal has been sent to the mobile device associated with the customer.
4 more elements
A method comprising
- when a customer of a retail store has entered the store, automatically determining the presence of the customer in the store by detecting a token of a loyalty program that is being carried by the customer based on an interaction between the token and a token reader present in the store,
- sending an identifier of the token to a server of a computing system for use in accessing a record for the customer stored in a database, the record for the customer including (i) the identifier of the token, (ii) an identifier of a mobile device associated with the customer, and (iii) a communication preference for the customer;
- and
- causing the mobile device to prepare to be able to receive a marketing offer that can be accepted by the customer before leaving the store, including:
- when the token associated with the customer is determined to be present in the store, causing a signal to be sent directly from the computing system to the mobile device via a first communications network, the signal including a code capable of validating a permission of the mobile device, and
- when the token associated with the customer is determined to be present in the store, automatically causing validation of a permission of the mobile device by the mobile device based on the code included in the signal, in which validation of the permission allows the mobile device to perform both of (i) activation of a software application of the mobile device, the software application being associated with the store and (ii) activation of a wireless Internet communications capability of the mobile device, the wireless communications capability being for communication over a communications network different than the first communications network;
- and
- after causing the mobile device to prepare to be able to receive the marketing offer, transmitting, to a computing device associated with the store, a confirmation that the signal has been sent to the mobile device associated with the customer.
5 more elements
A method comprising
- receiving, at a computer system, from a reader, an identifier of a token carried by a customer into a store, the token being associated with a loyalty program of which the customer is a participant, the identifier of the token having been detected by the reader based on an interaction between the token and the reader, and
- while the customer is in the store:
- (a) by the computing system, using the identifier of the token to retrieve data associated with the customer, including accessing, by the computing system, a record for the customer stored in a database, the record for the customer including (i) the identifier of the token, (ii) an identifier of a mobile device associated with the customer, and (iii) a communication preference for the customer,
- (b) causing a signal to be sent directly from the computing system to the mobile device associated with the customer via a first communications network, the signal including a code capable of validating a permission of the mobile device,
- (c) automatically causing validation of a permission of the mobile device by the mobile device based on the code included in the signal, in which validation of the permission allows the mobile device to perform both of (i) activation of a software application of the mobile device, the software application being associated with the store and (ii) activation of a wireless Internet communications capability of the mobile device, the wireless Internet communications capability being for communication over a communications network different than the first communications network,
- (e) after preparing the mobile device associated with the customer to receive the communication from the computing device associated with the store, transmitting, to a computing device associated with the store, a confirmation that the signal has been sent to the mobile device associated with the customer,
- (d) generating a custom marketing offer for the customer based on the retrieved data, and
- (e) based on the identifier of the mobile device, sending the marketing offer to the prepared mobile device.
5 more elements
Dependencies are inferred from the claim text.