Support system and non-transitory computer readable medium

A non-transitory computer readable medium storing a program causing a computer to execute a process, the process comprising:

• receiving technical information regarding a design trouble;
• referring to technical information regarding a design trouble, received in the receiving, and associating a classification item in design requirement classification to which the design trouble belongs and a classification item in design element classification to which a design element causing the design trouble belongs with each other, along with information on a phenomenon indicating a failure status of the design element included in the technical information;
• and
• in response to retrieval of a classification item of a certain design element in the design element classification, outputting a classification item in the design requirement classification associated with the retrieved classification item of the design element, along with information on a number of occurrences of design trouble for each phenomenon indicating a failure status of the design element,
• wherein, in a case where information on the number of occurrences of design trouble is selected, the process outputs technical information regarding a design trouble corresponding to the selected information on the number of occurrences of design trouble.

A non-transitory computer readable medium storing a program causing a computer to execute a process, the process comprising:

• by analyzing technical information regarding a design trouble, storing information on a classification item in design requirement classification to which the design trouble belongs and classification item information in design element classification to which a design element causing the design trouble belongs in association with each other, along with information on a phenomenon indicating a failure status of the design element included in the technical information;
• in a case where any of information on a classification item in the design requirement classification, information on a classification item in the design element classification, and information on a phenomenon indicating the failure status is specified, applying control to associatively display, on a display, the other two pieces of information that are associated in the storing with the specified piece of information;
• and
• in response to retrieval of a classification item of a certain design element in the design element classification, outputting a classification item in the design requirement classification associated with the retrieved classification item of the design element, along with information on a number of occurrences of design trouble for each phenomenon indicating a failure status of the design element,
• wherein, in a case where information on the number of occurrences of design trouble is selected, the process outputs technical information regarding a design trouble corresponding to the selected information on the number of occurrences of design trouble.