Methods and systems for providing contextual information

A non-transitory computer readable medium storing instructions that, when executed by at least one processor, cause a computer system to:

• receive, from a first client device associated with a first user a communication request for a first user to communicate with and a second user associated with a second client device, the communication request received based on the first user selecting a first option within a communication graphical user interface on the first client device associated with the first user;
• access, based on receiving the communication request, user profile information for the second user to determine one or more communication types that are available on the second client device associated with;
• compare user profile information for the first user to the user profile information for the second user to determine a communication type from the one or more communication types based on the communication type being available on the first client device associated with the first user;
• automatically provide, within the communication graphical user interface of the first client device and based on the determined communication type, a communication template that utilizes the determined communication type that is available on the first client device and the second client device;
• and
• facilitate a communication between the first client device and the second client device using the determined communication type.

A system comprising:

• at least one processor;
• and
• at least one non-transitory computer readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:
• receive, from a first client device associated with a first user a communication request for a first user to communicate with a second user associated with a second client device, the communication request received based on the first user selecting a first option within a communication graphical user interface on the first client device associated with the first user;
• access, based on receiving the communication request, user profile information for the second user to determine one or more communication types that are available on the second client device associated with the second user;
• compare user profile information for the first user to the user profile information for the second user to determine a communication type from the one or more communication types based on the communication type being available on the first client device associated with the first user;
• automatically provide, within the communication graphical user interface of the first client device and based on the determined communication type, a communication template that utilizes the determined communication type that is available on the first client device and the second client device;
• and
• facilitate a communication between the first client device and the second client device using the determined communication type.