Communication mailbox availability notification
AssigneeAvaya Management L.P.
InventorsPragati Dhumal, Tanvi Sharma, Navanath Navaskar
Life of this patent
Estimating the term…
Abstract
A method for notifying a sender of a communication message that a communication mailbox of a recipient is available includes determining a status of the communication mailbox of the recipient, wherein the status includes an available status or an unavailable status. The method also includes receiving an indication that the communication message from the sender was undeliverable to the communication mailbox of the recipient when the status of the communication mailbox of the recipient is in the unavailable status. Moreover, the method includes sending a notification to the sender when the status of the communication mailbox of the recipient changes from the unavailable status to the available status.
Claims19
A method for notifying a sender of a communication message that a communication mailbox of a recipient is available, comprising:
- determining a status of the communication mailbox of the recipient, wherein the status includes an available status or an unavailable status based on a capacity of the communication mailbox of the recipient to receive communication messages;
- receiving an indication that the communication message from the sender was undeliverable to the communication mailbox of the recipient when the status of the communication mailbox is in the unavailable status;
- sending a first notification to the sender when the status of the communication mailbox of the recipient changes from the unavailable status to the available status indicating that the communication mailbox of the recipient has the capacity to receive the communication messages;
- and
- offering the sender an opportunity to subscribe to being notified when the status of the communication mailbox of the recipient changes from the unavailable status to the available status, after receiving the indication that the communication message was undeliverable to the communication mailbox of the recipient.
A system for notifying a sender of a communication message that a communication mailbox of a recipient is available, comprising:
- a memory;
- and
- at least one processor, coupled to the memory, operative to:
- determine a status of the communication mailbox of the recipient, wherein the status includes an available status or an unavailable status based on a capacity of the communication mailbox of the recipient to be able to receive communication messages;
- receive an indication that the communication message from the sender was undeliverable to the communication mailbox of the recipient when the status of the communication mailbox of the recipient is in the unavailable status;
- send a first notification to the sender when the status of the communication mailbox of the recipient changes from the unavailable status to the available status indicating that the communication mailbox of the recipient has the capacity to receive the communication messages;
- and
- offer the sender an opportunity to subscribe to being notified when the status of the communication mailbox of the recipient changes from the unavailable status to the available status, after receiving the indication that the communication message was undeliverable to the communication mailbox of the recipient.
A non-transitory computer-readable storage medium having instructions stored thereon that, in response to execution, cause a processor to perform operations comprising:
- determining a status of a communication mailbox of a recipient, wherein the status includes an available status or an unavailable status based on a capacity of the communication mailbox of the recipient to receive communication messages;
- receiving an indication that a communication message from a sender was undeliverable to the communication mailbox of the recipient when the status of the communication mailbox of the recipient is in the unavailable status;
- sending a first notification to the sender when the status of the communication mailbox of the recipient changes from the unavailable status to the available status indicating that the communication mailbox of the recipient has a capacity to receive the communication messages;
- and
- offering the sender an opportunity to subscribe to being notified when the status of the communication mailbox of the recipient changes from the unavailable status to the available status, after receiving the indication that the communication message was undeliverable to the communication mailbox of the recipient.
Dependencies are inferred from the claim text.