US 11,146,687 B2 · Harmonising telephony conversations involving embedded devices and social media applications

Abstract

It is disclosed a method to operate a desktop telephone (400) with Internet Protocol (IP) connectivity in a business social real-time collaboration environment, i.e. using the desktop telephone (400) as terminating point for incoming and outgoing calls or conferences capabilities where the desktop telephone may be located on a desktop or other surface or be wall mounted, with a list of recent calls, contacts (323) and directory search results altogether made available as a single combined conversation list (303) for navigation and for activation for a business social real-time collaboration user, such that the desktop telephone (400) is always up-to-date with the user's social real-time collaboration system; wherein when the said user logs on to his/her social real-time collaboration account the desktop telephone (400) associated with said user is in synchronisation with his/her activities involved with the social real-time collaboration system.

Claims21

Dependent claims

A method for providing a unified interface for a plurality of network-connected devices, each one of the network-connected devices having a device-specific interface, the method being performed by a selected one of the devices, the method comprising:

transmitting a media message, wherein the transmitting includes receiving a media message from a contact or sending the media message to a contact;
based on the transmitting of the media message, creating a new conversation item, wherein the new conversation item comprises contact information for the media message and media message transmission information;
searching a conversation list, having conversation history records, to identify a matching conversation history record;
adding the new conversation item to the matching conversation history record;
adding the matching conversation history record to the conversation list;
communicating the conversation list to other ones of the plurality of network-connected devices;
and
processing the conversation list using device-specific application programing interface of the selected one of the devices, to display the conversation list on a device-specific interface of the selected one of the devices.

5 more elements

Dependencies are inferred from the claim text.

Harmonising telephony conversations involving embedded devices and social media applications

Life of this patent

Harmonising telephony conversations involving embedded devices and social media applications

Life of this patent

Abstract

Claims21